Chopstick Ramen and Sushi — Restaurant in Town of New Windsor

From the moment I sat down at the table soy sauce stained table, I knew we were in for an interesting lunch.

And boy, oh boy, was I right.

Our server, a young lad of about sixteen or seventeen, approached the table with a big smile and some menus. He placed them onto the table and started to speak, but all that could be made out from his quiet muttering was the word 'Drink?''

I was about to ask for a hot tea when suddenly I heard the screech of an extremely angry woman howling from somewhere in the kitchen. The poor boy gave me a frightened look and turned toward the back door just as a very cross Asian woman emerged from behind the brightly colored 'beckoning cat' themed door curtain. She had a scowl on her face, and her eyes were scrunched nearly shut. She locked onto the poor kid and immediately began shouting wildly at him. I don't know what was said to him (or at him, for that matter), but I do know it wasn't good, for he lowered his head in shame and grew very quiet. Her tongue lashing went on nearly five minutes before she grabbed his shirt at the shoulder and shoved him into the kitchen via the curtained doorway. She re-emerged a moment later and strolled to our table, produced a pad of paper and a pen from a grubby looking apron, and barked, "What you want order?" I was so shocked I almost didn't respond until she said, "Come on, I very busy, what you want?!"

Rude. Appallingly rude.

My wife and I ordered a few appetizers and our mains, which she snorted at and trudged off to the kitchen to have the staff prepare. Minutes later, a plate of Takoyaki arrived by the same boy from earlier. I could tell he was new to this kind of work; he was timid and shy, but he was giving it his all. He placed the plate down, and there came a loud crash from in the kitchen, followed by incohesive blathering, and that same chiding voice of the Frost Queen. The boy, now looking terrified, scampered off back towards the kitchen, from which could be heard the heated ranting of the vile woman. He returned moments later with a Futomaki Roll, which looked like it had been through several rounds with Mike Tyson - beat up, poorly assembled, and looking like Hell. The Takoyaki had been deep fried to the point where they were crunchy, and there was hardly any octopus in them - not a good first impression. As for the Futomaki, it tasted as bad as it looked - bland, unseasoned, and sad.

Then our mains arrived. My wife said her dish was good, but I tried the Salmon Teriyaki and I could tell that the fish was old and likely frozen as it had little to no flavor on its own - just the sweet, savory taste of Teriyaki that had been burnt.

My Ramen was not good. The noodles were 'okay', but the broth was very one sided. I asked for my broth to be a little spicy, not expecting it to be at a suicidally hot spice level. And the broth itself was served warm, not hot. The biggest surprise I got was the entire chicken breast served panko crusted and sliced on a plate beside my Ramen - I mean, I don't know what I expected, but down by me, Spicy Chicken Ramen is served almost exclusively with Karaage, not Katsu. Different places, different methods. I was disappointed that I had to sit and wait for five minutes before a spoon was brought to the table so I could eat my soup - points off there too.

In the time we took to eat our lunch, perhaps half a dozen diners came in, but all for take out. The angry female snapped multiple times at the young lad, and twice she glared at customers and gave nasty looks, devious stares, and rude responses to all of them.

The decor was sparce - plain white walls and black tables and chairs. My wife said that they moved the sushi counter since last she was there, but everything from the service counter to the television that hung on the wall looked like it was hastily done.

And the bathrooms... disastrous. Dark cinderblock tombs that smelled... off-putting.

We will not be back anytime in the near future. Too many problems for a newly...

This place.. I’m not sure how it is in business. The food I ordered was 100% not worth it. This is what I ordered: shrimp tempura roll, California roll, lo mein combo with egg roll, chicken fried rice, general tso combo with egg roll.

The shrimp tempura roll was the worst roll I have ever eaten. The shrimp tempura was way over cooked and almost burned tasting and the shrimp was rubbery. Also, there was hardly any rice in this roll.

California roll was ok looking but was mushy tasting. And was packed next to the shrimp tempura roll so it was warm.

The lo mein tasted ok but there was barely any in the combo it was 75% rice.

The chicken fried rice tasted just like the rice in the lo mein combo. Seriously, no difference.

The flavor of the general tso chicken was pretty close but the chicken was over fried and the pieces were small in each piece so that all I could taste was fried batter and barely any chicken. Again, same rice as the fried rice too. Not even white rice.

The egg roll that came in both combos… I’m not even sure what I got. I took one bite and spit it out. I think it was supposed to be pork. I pleased at first by the size.

I know I had this delivered but that had nothing to do with the quality of food. It arrived hot and timely but tasted so awful. I tossed most of it after...

My husband and I are always down for a good eats. We came across Chopsticks and we thought hey an all you can eat sushi place, let’s do it. Our first visit, we waited to be greeted, it took a minute, but we were finally acknowledged and told to sit anywhere. We should have known then, but we believe in giving the benefit of the doubt. The server, an older lady, looked like our presence bothered her. She was not a happy camper. But we tried the all you can eat and WOW the food was amazing. We were like WOW. So we decided to continue coming because the food was so good. Sadly, the service has not improved and that can make or breaK a relationship. After a 2-3 year relationship, still no greeting, the service is super slow and to add insult to injury you don’t get what you order. Two or more of the items I ordered weren’t even brought out. Just as I was writing this review another customer was complaining to the manager about the same thing. When I brought the matter to the manager’s attention, he totally blew me off. 🤦‍♀️ It’s super expensive to eat out nowadays, good service and attention to detail is imperative. I wish I could say it was a good run, but the relationship was rocky from the jump. I really hope they work on their flaws cause the...