Cheese Festival Experience:
The staff were incompetent with a food truck.
Further, the menu is not readjusted in terms of what food is or not available. When asking for a chicken empanada- as detailed on menu- they were unavailable until 25 minutes later. It's important to communicate before hand with regards to items that are Actually ready for order. Otherwise, what's the point if ordering?
My sibling ordered still. However, the approximate wait times for food was overly inaccurate- from 10 minutes to 40. There's no reason to lie about a time frame. Be honest, whether you have an understanding or not. There's a level of consideration that needs to be placed in regards to proper customer service.
Finally, the tostones do not come with sauce. My sibling attempted to ask for sauce, but the staff were non responsive.
Overall, if this is how someone treates their customers in a food truck- I can't expect much from a restaurant. Thank you for...
Read moreFall Festival/ Weed Orchard
I write this reviews as I'm sitting down with my three tacos orders, yuca fries and empanada order that I got from another food truck here next to them as my husband still waits over 25 mins for THREE empanadas. While he was waiting he even saw another customer come up and complain that the middle of the empanada was still frozen.
Definitely think they need to come up with a better system. Wait times are SUPER long and by the time you are able to have them, the anticipation has diminished. Def...
Read moreI’ve followed this truck to many events that I see them post on social media.. HANDS DOWN the best empanadas locally and possibly I’ve ever had!! The quality is always on point and consistent. The Staff is a pleasure to speak to when you get to the window, it’s an experience in itself, lines are sometimes a little long but that speaks to how favored this truck is by the people! Always the most popular choice at...
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