Starbucks — Restaurant in Town of North Hempstead

Poor customer service....rude staff... I have complained to manager and district manager...behaviors do not change...I will go elsewhere after tonight. I had to use the restroom upon arriving and I couldnt close the bathroom door. They had it wide open and it would not close. I went to the front and asked a young lady to please help me close the door and she replied "just take it off the latch at the bottom, I was just going to clean in there" I asked her to help me and she reluctanlty followed me to the restroom. She bent over and unhooked a dirty metal latch at the bottom of the bathroom door. Was the customer supposed to touch that????? I asked her that question and told her not every customer can bend over .( I need not disclose by disability to this less than professional employee) She said yes and then sucked her teeth and mumbled something under her breath. These young adults here need sensitivity training......I will be sure to call corporate Monday morning.All this when I just came in for some peach tea ( which they didnt have again) maybe management can do inventory more often as this is the 3rd time...

Just went here to get some cold coffee drinks with my daughter and I'm completely disappointed by the customer service at this location. The African American girl in the front table by entrance is rude and her attitude just melted out our frozen drinks. I know its Covid times but that shouldn't effect your politeness. She is very aggressive and when questions are asked she looks at you like really, you going to make me work and check what we have. If you want to retain your customers please use more polite and friendly people who are customer service focused. Im changing my location to the the Starbucks drive through in Mineola. At least they are giving you service with a smile even if its a 1 min interaction at the drive...

So after getting ejected from Island Eye Surgery for my mom, just up the road from here, it's 24 degrees outside and I was expected to sit in my car from the surgical center I guess. So cold, nervous, and filled with anxiety, I walk into Starbucks on g.c. road. These people that work here, are amazing! They're allowing me to sit in here, until my mom's surgery is over. Besides the fact that they've got great coffee, they have hearts that are how most people's hearts should be today. It's something like this, that may seem so small to some, but means the world to me. I'm extremely thankful to them right now. Just wanted to thank them, this is definitely one amazing Starbuck, with a team of...