Dunkin' — Restaurant in Town of Oyster Bay

update on past review

Would like to say, came back 4 weeks later by no choice but was satisfied. Did not see two boys I’ve been dealing with. But instead was greeted by two new faces delightfully! I did not have to wait long maybe minute MAX. It’s amazing what competent employees can do for a business. Fast and EFFICIENT!

This place I’ve gone a few times and I have to say I am completely disappointed. Everytime I come here either the service is extremely slow or the 2 boys look like they are high off their minds. Who the hell cleans the espresso machine in the middle of the day? On multiple occasions I have ordered my order 10 min prior to going in through the app and each time I had to wait another 10-15 minutes. My daughter wanted a cold brew with sweet cream cold foam. Instead of cold foam, they put just WHIP CREAM. Terrible. Management needs to be involved. These 2 boys should not be left alone in shop. They...

I've been going on and off to this location for well over 4 years now and recently have been going more frequently due to my work schedule and location. Although I always mobile order, the staff in the morning is great (especially Liz, Ruby and another young women who's name I unfortunately can't remember - tall, long dark hair and dark-ish skin tone), coffee is always made perfect, food is hot and it's always ready when I get there no matter how...

my new favorite Dunkin location! after going to four other locations to get a heart shaped jelly donut on Valentine's Day, they too were sold out. the difference between them and the other four? they offered to make one right on the spot! outstanding customer service! if the manager is reading - this was approximately 5:30pm on 2/14/17. you have an...