Subway — Restaurant in Town of Oyster Bay

I placed an order earlier today for pickup and the order was not ready when I arrived. When I talked to the lady behind the counter, she told me that she hasn't received any orders yet.

I showed her my app with the order and the app and ask her if should could make the order. She says that she couldn't because it was not in the system. I tried calling to store through the app and it ringed the phone at the store. I double check the location to see if it was my mistake but I was a the right store.

She then tells me to re-send the order. Which doesn't make sense... since she didn't received the first order in the first place. I don't think that would've helped the case.

I tried to be cordial and all. But, there should a manager at the store who could deal with this type of situation.

The lady behind the counter was not helpful at all. It was hard to communicate with her. This incident happened on Monday morning. I also attached a screenshot of my order. Hopefully, this incident does not happen again. I ended it up leaving without the order.

Subway. Do...

If I could give this place a zero I would, not for the food because I never stayed to get it. I started to build my sandwich and when I asked for swiss cheese the young girl behind the counter said they didn't carry swiss. I thought that odd and said so. After choosing American (American and mozzarella being the only choices) I asked if they had sweet peppers because I noticed there were none that i could see. That's when the angry man chimed in and said "it's a store choice what they carry" and then asked me "do you have a jacuzzi in your house, it's the same thing a choice"....WHAT?? As i was leaving i told him he was a very bad business man/owner (I owned a small business for almost 25 years) and that he was a bad example for his employee. You can't make this stuff up!! I went to subway on...

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