One of the most “off-balance“ Thai restaurants I have ever been to. The food was of fair quality, but tortured by a chef that did not know how to cook Thai food. All the spicing was off. The spice levels were off. The balance of spices was off. The textures of the food were either overcooked, undercooked or for some reason, deep-fried and not disclosed on the menu that the dish would be deep-fried when other Thai restaurants in cooking the same protein never deep fry the protein. Example the massaman curry with tofu. Overpowering cinnamon flavor with shoe leather chunks of deep fried tofu made for an awful dish. The pad Thai with tofu was completely flavorless. Completely flavorless. How do you go to a Thai restaurant and have a dish that has zero flavor? Well this was that dish and this was that place. Also, the menu is deceptive and does not provide accurate descriptions of the ingredients used in certain dishes, especially concerning to vegetarians who might order something not realizing that there is fish in the dish or some kind of fish sauce that is not referenced on the menu. The woman that served us was below par and had a bit of a chip on her shoulder for some reason. In any event, the pickings are very slim on Long Island for good Thai food and this weird vibe place does not do anything to change...
Read moreA little upset with this establishment. Been going here for 3 years, we order thier food at least twice a month. Have we had some minor off days? Sure. Every restaurant or business has an off day. But for some reason, we ordered last night and food wasn't fresh at all and some of the items were incorrect. I felt I had the right to address the situation to the restaurant. What upset me the most was the restaurant wasn't willing to do anything about it or own up to it. They kept coming up with excuses such as I wasn't working here last night, I didn't pack the food, if you called the same day I would've honored it (when I tried calling they were closed by that time). When they finally were willing to do something about it they offered me 50% but only valid for day of..when I had already ordered food last night.. Why would I order again? I wasn't looking for a handout. I just wanted them to stop coming up with excuses and be honest. The food is still great here and by far my favorite Thai restaurant but have a bad taste from this customer service experience. Hoping they can fix this for...
Read moreThe service was good, the food was great, and the prices were most affordable especially when there are restaurants out price gouging, mostly Italian restaurants. So, this should be a 5-star review, but I need to get their attention. Since the pandemic, it has become "customary" for many restaurants to put a "convenience" charge on the bill, or what they may refer to as a "cash discount". Either way, it's a cash cow in some cases, in others, any restaurant prefers cash, it's more that they can hide from the government. So, I've unfortunately come to accept this. Tee Thai charged 5% on our bill. Now on a $100 bill for two people, sure it's only 5 bucks, but hey, 5% is stealing. To those of you who are just going to "go with the flow", you'll have a great meal, and good service at an affordable price, for me, I'll keep looking until I know that the 5% is gone. By the way, the max. that they can charge is 4% and they cannot charge a credit card fee if you are using...
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