Way of Life Wholesome Eatery — Restaurant in Town of Oyster Bay

I have been to this place quite a few times. The food is healthy and is delicious. I honestly really wanted to make this a regular spot as I do have a couple favorites. I have an allergy to red and green peppers and I mention this at every single visit. I took away two stars because on at least three occasions, I found red peppers in my food (including in items that are not supposed to have them in the first place). I had bought my wrap earlier in the day for dinner that night. Later when I found peppers in my wrap I drove there to get it remade and they were closed. I took another star off for service. When I called the next day, I asked for a manager. They said the manager would not be in until 11am and to call back later. I called back around 11:30am and they told me there was still no manager around. I explained my situation in a kind manner hoping they would finally put a manager on the phone. They still denied a manager was present. Instead of taking a message with my issue and my phone number and having a manager or owner get back to me with a resolution, they tell me to call back on Monday in hopes I can reach a manger then. I am very unhappy with this service as I feel like I am being brushed off and given the runaround. I will not be returning back there until this is resolved. I spent $40 yesterday on a quesadilla and a wrap. Service needs to be better than this.

UPDATE: The owner reached out to me personally and took full responsibility and apologized. She offered me a meal on the house (sans bell peppers). She personally handed it to me and promised that if I needed anything I can contact her. The way she handled the situation was very professional. She mentioned she would go over it with the staff on how to handle situations like this correctly. I got the blackened chicken meal and the food was great! Thank you GJ for your hospitality. I changed the review to 5 stars as I feel it is now well deserved. I...

New customer here. The create your own bowl has brought me back 3 times this past week. Absolutely love it. The workers are always friendly & conversable. Food was warmed in front of me on an electric stove. I like how they add just a touch of water to hydrate the food before mixing in the dressing. I usually do this when I cook at home, so it's nice to see it in practice in a commercial setting. Dressing amount was on point, not too much. Flavors were mild yet just right - didn't taste added salt, MSG, or any flavor enhancers. Food also passes the digestion test, my gut feels great. I like to choose complex carbs that break down gradually to avoid sugar spikes & crashes. All in all, you've earned my business.

Hope to meet with the owner one day & extend my gratitude. I would like to see a bit more transparency on the content/origins of the various menu items offered. It'd be nice to see steamed/boiled sweet potato or purple yams being offered as they generally retain more nutritional value vs. roasted. These are wants, and not a dealbreaker.

To this institution - thank you for serving the local community with a healthy...

The owners, GJ & Robbie, are most professional, accommodating & friendly. Shout out to Chef Edgar, Delmay and Nimrat (a new exceptional employee) who work extremely efficiently as a team and go well above & beyond to please and always put the customer’s needs first & foremost. Family favs are sweet Potato Sweetness, Chicken Quesadilla, Avo Pesto Cado Wrap, Honey Mustard Harmony Grilled Chicken Salad with kale slaw, Viva La Vegan, Blackened Chicken, Lentil & Butternut Squash Soups, The Original Acai bowl, Joyful Almond Buttercup Smoothie, oatmeal to go, chocolate cake & oatmeal raisin cookies. Everything on the menu is scrumptious, made with the finest & healthiest ingredients and generously portioned. Prices are reasonable & there is such a wide selection of foods that will accommodate everyone’s preferences or dietary restrictions . My family & I have been ordering food there for a few years and highly...