Applebee's Grill + Bar — Restaurant in Town of Perinton

Honestly wish I had a better review to give but I do not. This is the closest location to my family & I got Applebee’s and we honestly don’t order here a ton because we’ve had lots of problems here specifically with pick up orders. Wasn’t feeling like cooking tonight so decided to order pickup as I saw they had a new menu item, the Alfredo/chicken parm. I ordered that as well as a triple Shirley temple and my husband ordered the “big bangin’ burger” which came with a side of fries but you could upgrade to something else if wanted, he chose to upgrade to the waffle fries for an extra $1.29, not super expensive to upgrade. We also ordered spinach artichoke dip and my husband ordered the strawberry “daq a Rita bucket”. We get there to pick up our order and my husband grabbed it and came back out to the car with a small to go alcohol drink and the triple cherry Shirley as well as the Diet Pepsi that came with his meal. He told me that the person who gave him the pickup order said that the alcoholic drink was in the big cup. I knew immediately it wasn’t because the alcoholic drink was in a small cup with a lime in it. I opened the lid of the bigger cup to see what it was and there was something small floating in my drink. Not sure if it was food or a fuzzy or what it was but gross. Picked whatever it was out and took a small sip of the drink to see what it was and it was soda so was the triple cherry Shirley but couldn’t tell because there was no cherries in it. When you order a bucket drink it should be in a bucket. That was the first problem then for them to say it was in the big cup and it was in a small cup and not even the correct drink. The drink that was in the small cup was the “new rummin’ back daq-a-Rita with captain Morgan in it. The drink my husband ordered was the strawberry daq-a-Rita which has tequila in it as well as Bacardi. So two totally different drinks on top of the drink not being in a bucket to begin with. If they had run out of the buckets that would’ve been totally acceptable and I would’ve understood but turns out they had the buckets all along but did the order wrong by giving him the wrong drink and not in a bucket. When they finally remade the drinks it was put into the bucket but they had no lids that even fit the bucket properly. Just complete chaos and it seems time and time again the very few times we’ve visited they always screw up our pickup order in one way or another. To make matters worse my husband paid a little extra for the waffle fries with his burger and I kid you not they gave him a total of about 6 waffle fries. I paid a total of $56.54 for our food and it was 100% not worth it. I’m not one to usually have a ton to complain about but literally the only decent thing we ate that we ordered was the spinach artichoke dip. Drinks were gross, the new Alfredo/chicken parm was gross. My husband likes his burgers pink and he even said it was a little too pink. So literally just one thing after another tonight and at this point I won’t be coming back again. Not to this location anyways I’d much rather drive to Webster. Attached below are photos of everything I took pictures of. The one picture is of the wrong drink that was given to us, of the fries, of the burger and also screenshots to show the drink that was given to us and what my...

Stay away from Applebee's in Perinton/Fairport, NY. This location has very poor management and the franchise owner won't fire them. The franchise owner is not a very good employer himself/herself. They don't treat their guests very well and this location is not very accommodating to people with physical disabilities such as people in a wheelchair or walking with a walker. The manager on duty was very rude to my fiancée and I when he asked us to leave because my fiancée was intoxicated. I tried to take matters in my own hands as I was the designated driver trying to get her home. She refused to go home with me and wanted more wine. The bartenders and the manager on duty said that 3 glasses was the limit. I then had to call the cops to assist us with this situation as the manager on duty wouldn't back off. I stayed there until the cops arrived. The cops assisted us and took my fiancée to our car. The manager on duty then banned my fiancée and I from that location for life. We will never dine at that location again. I hope this location shut...

This location has poor management. My fiancée and I stopped by for lunch after church and we waited about 5 minutes for a host to greet us and seat us. As we walked to our table, my fiancée was walking with her walker and we noticed that this location is not very accessible to people with disabilities. The bar stools from the bar were blocking my fiancée's path as the host was seating us at the table by the bar near the restrooms. We waited about 10 minutes to be greeted by a waitress to take our drink orders. We ordered a bottle of wine and a tall glass of beer. We waited another 10 minutes for our drinks to arrive. Then, the waitress took our food orders. We waited another 15 to 20 minutes for our food to arrive. The waitress was friendly and courteous, but when fiancée and I were trying to settle our disagreement about something, an extremely rude manager from the bar came to our table, gave us our check and told us to leave. My fiancée and I will not come back until that...