Santa Fe Tivoli — Restaurant in Town of Red Hook

I’m naming this review “The Tyrant in the Kitchen.”

We have eaten at Sante Fe Tivoli many times over the past 5 years, and enjoyed the food, service and atmosphere. So I was blown away at the very opposite experience last night.

We arrived at 7 for our reservation, and ordered at approximately. 7:10. Despite that we were obviously still enjoying our guacamole and chips, the server brought our entrees to the table at approximately 7:22, looking sheepish. I refused to accept them, saying we were still eating. At approximately 7:27, another server brought them back, and this time I surrendered, directly her to tell the chef that people who have a 7:00 reservation and order an appetizer shouldn’t be served their entrees before 7:30. We were out by 8ish, simply surrendering to the situation.

I also noticed that many of the servers - always young women, nearly all with dark hair - look increasingly uncomfortable pouring out of their required attire norms. Enough said.

So what’s going on here? Something is very wrong. And frankly the food wasn’t up to par. Many the chef is rushing himself as well as the waitstaff and customers. Enough said.

Whoever owns the Sante Fe chainlet, get it together here. This wasn’t a reasonable dining experience. And I did notice more empty tables than is...

My wife, Laurie & I went out this Friday evening for a date night together. We went to one of our favorite restaurants, Santa Fe in Tivoli, N.Y. We were immediately greeted by our Hostess Emily, who greeted us with a smile & showed us to our table. Our Waitress, Lindsey started us off with a couple of Margaritas that our Bartender Matt made that were delicious !! We started out with homemade chips with salsa that sets the pace for our delicious dinner. I also had the black bean soup which was off the charts flavor !!. Laurie ordered The Vegan salad & I ordered the special Arugula salad with duck. All of the flavors in the duck salad which included toasted walnuts with infused flavors of salt & peppers also watermelon radishes & pears set the pace for this amazing dish !! All of the flavors worked together like magic. For dessert I had a double espresso & pumpkin ice cream, the perfect ending for this wonderful dinner at this Wonderful restaurant with so many Great people who work there that make you feel as if you were in your own home. Come join us at Santa Fe & You will Love...

Food was ok, the service was terrible. They seemed very insistent on us ordering drinks… we didn’t want any. Food took forever to arrive, and they didn’t bring appetizers. They brought the wrong tacos and insisted that this was on the order. Like I don’t know what I ordered or something. We told them we wouldn’t want appetizers anymore, they probably should have asked if we were still interested viewing how they had failed to deliver them as appetizers. Instead they brought them nonetheless. And we had to move our plates and glass and everything to make room for them. They eventually offered us the wrong tacos and brought the correct one in an additional small plate (yay more plates because we were not already contrived). There are many reason for a person to not want to touch or be served pork (not a problem here, but for next time be careful). When we got the check we waited for a crazy long time for staff to come take the card. So long that eventually I gave up and brought it to them asking to run it “when they...