Nif-T's — Restaurant in Town of Rockland

New clean building, excellent selection of flavors, friendly employees. The reason for 3 stars is that it shouldn't take me 25 minutes to get an ice cream cone. I observed several groups arrive, see the line and turn around and actually say they were not waiting on such a long line. Ordering is very archaic, you order, the attendant has to write it all down so if you have a family of 4-5 it's going to take time. Then she has total it up, then you pay for it. Then you move to the side and wait, one item at a time, one person doing it. Heaven forbid another employee to assist.All the "toppings" are in Tupperware containers stacked upon one another. So now the employee has to search through 20-30 containers to find your topping.That is so inefficient its laughable. Its coming to the busy time of the season. How about hiring more help? Open a second line like "Fiddles" used to? Or at...

Tasty ice cream. But SO incredibly slow. 55 minute wait! The story: We went at around 1:15p on Sunday of labor day weekend. There was one worker and a line (socially distanced) around the store and out the door. We waited about 35 minutes in line, and when we were second to be served another worker came in--looked like he had been on lunch. Disappointingly, he did not help with our order, instead filling orders of those in line behind us while we. Continued. To. Wait while the single worker filled our large family order. We finally delivered the last ice cream to our small children outside by 2:10p. Almost 55 minutes! They need a better system of service and to prepare for times of high demand (like a...

This was a tough one. The server that was helping me was kind and friendly and she is the only reason this place got any stars. Unfortunately another worker who spoke to my wife and daughter was very rude and disrespectful and acted like it was difficult to serve us. They have many flavors of hard ice cream to choose from but the soft serve was on the fritz and the ice cream we got was not the greatest also the...