P.C. Stand By — Restaurant in Town of Rye

I’ve never encountered service quite like this. The cashier is miserable, rude, and downright mean. Absolutely ridiculous of an attitude. It felt like a burden just to place an order. Customer service matters, especially in a small neighborhood spot like this. A little courtesy goes a long way, and sadly, that was completely absent. I’d love to support a local business, but not if I’m made to feel unwelcome every time I walk through the door.

There are plenty of places nearby offering similar products with farrrrr better service. Until there’s a serious change in attitude here, I won’t be returning—and I wouldn’t recommend it to others who value being treated with even...

I came to dine in here for the first time I arrived at 1:55 they don’t close to 2pm I was turned away and said the kitchen was close I have to look for the picture but I took it right outside just to prove I was there at 1:55 . Just let you know I’m also a restaurant owner I dont turn people away to the exact close time I don’t tell people 5 minutes before close the kitchen close . And I didn’t go to business 101 to learn that it’s common sense . Every customer bad experience is another client losted forever . Please take this as a life lesson this is a food business learn to cater the public . You don’t close until you closed . Not a...

Was a lifetime customer of Dougies and tried it out for the first time since owners switched this weekend. To say it was a disappointment is an understatement. Ordered 4 breakfast sandwiches all with chili (obviously) and chili was forgotten on every sandwich. And the sandwich was just not as good as it used to be. Called to let them know that the order was wrong and that we were charged $2 per sandwich for the chili that none of us got, and was just met with “sorry about that” and the phone hung up. Sad to say we won’t be coming back as this used to be our favorite. Anyone have any other recommendations for good breakfast sandwiches...