đ« Dangerous Facility, Horrible Management, and No Accountability Iâve been a loyal customer of La Delicias de Mi Tierra in Brentwood for over 18 years, bringing them lots of business. Thatâs why my experience at Bitute 57 in Hauppauge was especially disappointing. A staff member used a hazardous side door to let us in. It had no warning signs and caught my daughterâs brand-new UGG shoe, ripping it nearly in half. She fell and injured her wrist, and the staff and owner didnât even care. The owner was rude, cold, and dismissive, blaming the concrete instead of taking any responsibility. The food was mediocre and overpriced, and despite all of this, I still left a $15 tip. This place is not just unsafe, itâs run by people who donât care about their customers â even loyal ones. Iâm taking legal action, but until they learn to treat people with respect, I strongly urge others to avoid this place.
Llevo mĂĄs de 18 años siendo cliente de La Delicias de Mi Tierra en Brentwood, y he recomendado ese lugar a muchos amigos y familiares. Por eso, lo que vivimos en Bitute 57 en Hauppauge fue aĂșn mĂĄs doloroso y decepcionante. Durante nuestra visita: Usaron una puerta lateral peligrosa para dejarnos entrar. Esa puerta atrapĂł el zapato UGG nuevo de mi hija, lo rompiĂł casi por completo y ella cayĂł al suelo, lastimĂĄndose la muñeca. No habĂa ningĂșn letrero que indicara que esa puerta era de emergencia. El personal y el dueño fueron frĂos, groseros y completamente indiferentes. En lugar de pedir disculpas o preocuparse, el dueño culpĂł al concreto, como si no tuviera ninguna responsabilidad. Mi hija tiene una discapacidad, y aun asĂ nadie mostrĂł compasiĂłn por su dolor ni su bienestar. La comida fue regular, cara y no valiĂł la pena. A pesar de todo, dejĂ© $15 de propina por respeto, pero el trato fue inhumano. Como madre, me siento triste, herida y decepcionada. DespuĂ©s de tantos años apoyando su negocio, me doy cuenta de que solo les importa el dinero, no las personas. Estoy tomando medidas legales, pero querĂa advertir a otros: â Eviten este lugar. No es seguro, y los dueños no se preocupan por...
   Read moreI donât really write reviews but I think this place 100% deserves it. Been pretty much all the Peruvian places in Suffolk county area and Bitute is by far the best one. The decoration of the restaurant is super cute, and the food is amazing!!! flavor is rich and the presentation is Instagram worthy, and the service is outstanding. Our server tonight was Fernando and he was so patient with my family, I really appreciate him taking the time answering all their questions and making sure we were all good and satisfied with our experience. I already made this my new Peruvian spot and I would def be coming back here to try the rest of the menu! I recommend you do...
   Read moreHonestly this is my fifth time coming here and first things first, the food is great ! Coming from a Peruvian, the food is awesome, very authentic. Iâve known the owners for years and always gone to their deli in Suffolk Ave. this restaurant does not disappoint. When I go dine in, thereâs no wait and the food comes out fast. My favorite dish is the lomo saltado, aeropuerto, etc. the drinks are great; Chicha morada, maracuyar sour is the bomb drink !!!!!...
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