Southampton Publick House — Restaurant in Town of Southampton

Our party of four walks in on a cold day in December and immediately notice that the building does not have heat; its freezing inside. Looking forward to a lunch spent with our gloves and hats on, noses and cheeks freezing, which could have been resolved by an inexpensive propane or even electric space heater, we ordered a variety of menu items.

Started off with the Irish nachos and garlic hummus plate. The Irish nachos were one of the most disappointing elements of the meal - although advertised as potato/sweet potato fries smothered in cheese, sour cream and scallions, what arrived was mostly potato waffle fries hiding a few sweet potato fries, cold, with cold globs of sour cream, few scallions and no discernible cheese. The owners would do well to remove this from the menu pronto, it's a failed experiment and was not appetizing, no pun intended. The garlic hummus plate was pretty good due to the robust garlic taste of the spread itself, although I could tell the Hummus was defrosted, a culinary faux pas indicative of the low standards endemic at this restaurant. Onto the mains.

I had ordered a Gorgonzola steak flat iron sandwich. What arrived was another steak sandwich. My girlfriend had also ordered the Cajun Chicken sandwich with avocado, what arrived was something completely unrelated. The staff which delivered the incorrect orders must have been kitchen staff and were different from our waitress. She glared at me with palpable disgust when I calmly stated "sorry I didn't order that" and whipped around to head back to the kitchen. Our waitress then returned to the table, explained she had ordered the wrong items accidentally and then clumsily and confusingly asked for my consent to add the Gorgonzola to the existing dish rather than fire a new one. I told her "as long as the chef thinks it won't hurt the dish." Taking that as consent, what returned some time later was the same dish, with cheese broiled onto the top as an afterthought.

The entire dish was black overcooked, dry and bland - at the price of $22. This is the second, and most clear example, of the extremely low culinary standards at the Southhampon Publick House - the staff does not care if your food sucks, and they don't care if they overcook it as long as they save a buck. The best part of all is that the dish which originally came out was NOT a flat iron sandwich, but they attempted to substitute the wrong dish for what I ordered by broiling cheese onto the top of it. Any respectable chef, or even sous chef, or hell, even line cook, would know that when you cook the wrong thing, you put it aside, and you make it right for the customer. Not for business (although that can help too), but for respect of the culinary principle. Instead the kitchen staff didn't hesitate from burning a steak.

While I was waiting for my food to arrive the others in the party began to eat. My aunt, taking pity on me and my famished big boy frame, gave me a bit of her french dip sandwich. Similar to my dish to come, it was bland, dry and flavorless. The au jus was watery and needed more body. The sandwich honestly tasted like cafeteria food.

The girlfriend did like her chicken sandwich when it finally came out, but the others in the party were saddened by the decor, service and food of their own items. The waitress tried to make it right to us by comping the non-alcoholic drinks on the bill (soda, hot chocolate) but it didn't make up for the passive aggressive side glances from the other kitchen staff and her own incompetence. My sandwich at the least should have been comped - as what I ordered was rapidly disappointing.

The crappy experience we had at the Southhampton Publick House at least was a nice contrast to the other great restaurants we enjoyed...

This review is about honesty and integrity. I cannot rate the food since we never were able to fulfill our group reservation. We had a reservation for lunch for 55 seniors on June 26th. The night before at 9pm I received a phone call that the restaurant had been shut down due to a gas leak. Apparently hours were spent with plumbers without resolution. Initially, the owner, Don Sullivan

抱吃，沙雕的理解力，大爷的态度。避雷。

こんにちは 。 Je voudrais clarifier quelque chose. We did not insult your staff. We have the freedom of speech to write reviews in various languages on Google Maps. Machine translation inaccuracies should not lead to direct accusations against us. We finished our food because, as citizens of Earth and environmentalists, our morals tell us not to waste food. Therefore, the food that caused our allergies, we also packed it up to take to places in need. We did not request your help to separate the food; what we actually said was, “Please give us 6 small bowls and 6 spoons because we want to share the food.” However, your staff only provided us with 4 bowls and 3 spoons. So we would like to know, how many people are you actually serving, and what percentage do your service quality and attitude reach? Moreover, there were three instances where we tried to speak to your staff, and they ignored us. With such service, it’s unreasonable to mandatorily charge us a 20% service fee. After you swiped our credit card, we stayed in your Publick House for more than 5 minutes to ensure the transaction was approved. However, during these 5 minutes, you did not immediately check the transaction status and only came out to inform us that the transaction was declined after we had left. Credit card transactions in different locations are prone to being declined, but isn’t it a basic responsibility of your cashier, who is paid by the owner, to check each transaction status thoroughly? When ordering, no one inquired if we had any food allergies. After dining, two of our friends had allergic reactions. 감사합니다...