IHOP — Restaurant in Town of Vestal

So here I am took my child out for a birthday breakfast he has ASD so pancakes it is as is his normal request daily anyhow I sat down and a male came over immediately met with hostility he asked if we can start with some drinks. My eight year old advice asked him if he had sprite he did not answer the question. He turned the menu pad over and then left it just like that in return said excuse me my son asked you a question Just because you’re disabled or a child. You should not be getting ignored by anybody so I pointed him in the direction of which my son was sitting to answer his question as a homeschool mom I expect my son to handle his self with the mannerisms that I am teaching him no matter his disability This mail continue to be hostile to me. I’ve stopped him and said are you OK? He turned around with such demise in his eyes, hatred and his voice and stated I knew you were going to be a problem by just looking at you. I’ve been said excuse me do you have Sprite or not? He then said you don’t even look like you would tip at this point it was becoming somewhat of a nuisance to me, however, because I chose not to answer back in front of my son at this point, I could not help myself because what does someone look like that would cause the problem oh I’m sorry is that person a brown woman with dreads with a brown son with dreads That has on a Gucci pocketbook a Cartier ring? I’m sorry that pulls up in a RR 2025 oh okay I guess We all get stereotype not too sure what it was for him maybe it was the color of my skin. Maybe it was my dreads as I shook it like Waka Flocka maybe it was my cardio ring maybe it was my Gucci glasses that match my Gucci bag maybe it was the beats on my son‘s ears maybe it was his iPad. Maybe it was my broken nails. I was so disgusted. He had the audacity to ask me if I wanted a manager, yes sir yes please thank you and then come to find out me and the manager related on such a deeper level because of our children at the end she did comp out my son‘s meal, which I wish she wouldn’t have because I would love the receipt so I could’ve made a formal complaint. I did ask not to cop it out. I end up giving the waitress A eight dollar tip only because she was well mannered and accommodated all my son’s needs during the 11 minutes of her assisting us and of course, because I did not pay for the meal. They escorted the waiter out at this point. I’m more scared of him than he was of me. The point is I was not gonna leave, but I did feel threatened and I did feel alone because I was 40 minutes away from home and when you have a child with a disability, you just don’t take any risk however, I do hope that him losing his job today taught him a very valuable lessonand kudos to the managers. Who was in there. It was two ladies amazing women you can just tell one of them, yeah not very bright in the spirit but the other one she had blonde hair she was just I mean her soul spoke. Let me also mention, I don’t really think that people who are let’s just say not straight to judge anybody or anything because nowhere in the Bible says anything about brown people being judged, but it did say man should not be...

I had went again. After I watched a good movie and decided to give them another try after their last rude performance. But I see that they’ll just never be as good as they used to be. First when I walked in and just smelt horrible. I had asked for a blue raspberry lemonade and got blue Hawaiian Punch. It didn’t matter it was a drink for a start. And now for the worst part. I get my food and it was just disgusting!!!! My sister had ordered the split decision breakfast with French toast and her French toasted looked like an egg and cheese sandwich on the bottom!!! So when she asked for a remake it looked the same. And also when she asked for another Kathleen the serve caught an attitude. My sister also asked for toast. And Kathleen stood on her phone talking in the back while my sisters toast was just sitting here for Atleast 10-20 minutes getting cold with the rest of her food. Now on to my food. I had ordered a turkey bacon avocado sandwich I think and it was also disappointing!! The bread was hard and just cut the roof of my mouth and the avocado was also just as hard!!! The bacon was under cooked and my fries were overcooked!!! I feel like it will never be a win with coming here so I think I shall make it my last. Also I think Kathleen should find an office job cause this one isn’t for her. She rarely came to check in on us. AND my drink was empty and the two times MAX that she came I wasn’t offered a refill. But I couldn’t ask for one because the food was so damn NASTY!!!! Fire...

We have been going to this IHOP for years. Before I air my latest gripe I suppose I should say that I like their hamburgers and their omelette that's on the early dining menu. They are a very good price for what you get . Around covid they had a fantastic early dining menu. They still have it but now it's a little bit more expensive. I would get the hamburger with a side of Pancakes which sounds crazy but I would take the pancakes home and have them as a breakfast treat. They used to have a hearty grain pancake which was DELICIOUS especially with the butter pecan syrup.( now the gripe) But they have been replaced by a protein pancake which you can put some fruit in if you want. I got the plain protein pancake and I have to say it was tasteless with almost the consistency of cardboard. One would not recognize it as a pancake. Yes it's supposed to be a healthy choice and perhaps you think I am not a fan of healthy. But in fact every morning for breakfast I have muesli which consists of Oats flax seeds chia seeds and other things that are in those pancakes. I love my cereal it's delicious but those pancakes are an embarrassment to the concept of pancake. On another note sometimes the wait staff is good and sometimes they're not. On our last visit we waited a long time for our food and our waiter...