Salvatore's Old Fashioned Pizzeria — Restaurant in Town of Webster

I've spent close to $100 a month at this place for years, so to say I have sampled their menu and experienced the rotation of service between turnover on employees and cooks and everything they have to offer is an understatement. I'll be frank: I go here because the places I favor for pizza or wings don't accept CC over website order setups. There's better pizza, there's better wings, and there's better subs out there. My situation of limited cash on hand makes me go here. This said, a review.

Cost: Overpriced. Even in today's economy, I can save 20% going to Rhino's if I have cash on hand. Overpriced. The jump to adding $1 to damn near everything's cost and $4 for delivery fee in the last year has made me halve my spending here. So, the cost increase has made me go from a once a week buy to a once or twice a month buy instead. Meaning they need to sell roughly 35-45 orders more monthly in order to make up the difference in sales just from me. I hope that was worth it.

Order Preparation: Decent, just never order a salad unless you want to play with it with a new bowl, and a knife. Even an explicit "Bite sized lettuce ffs" on the ticket will get you lettuce the size of your head folded and stuffed into the container. My suggestion: Stop ordering salads altogether, I've been ordering for years, and whomever is in charge has an IQ of 12 and doesn't understand that in order to fit bits of lettuce into your mouth they can't be bigger than his head.

Quality: Decent, nothing special. The subs are better than marks, the pizza is better than gas station pizza, the wings are better than Rhinos's, worse than Marks and the salads are the biggest since Zaz's was sold and run into the ground. Overall, nothing special, but a place to go if you have a mixed order to please multiple people that delivers day and night.

Pizza: Worse than (In webster) Pontillo's, Guida's , Rhino's, Domino's, Pizza hut, better than Marks, and Martino's. In order.

Wings: Worse than (in webster) Martino's, Marks, Pontillo's, Guida's, better than Rhino's, Pizza Hut, Domino's. In order.

Subs: Worse than (in webster) Rhino's; Better than: Guida's, Martino's, Domino's, Pizza Hut, Pontillo's, Mark's for sandwich items in Webster.

If you need a steak sub and some pizza and hot wings that gets delivered on time and have $50+ on hand: This is your place to go. If you want something else, or on a...

We called and ordered 3 pizzas for a 5:30 delivery on 10/26/2025. The girl who took the information read back the order to ensure it was correct. When it was almost 30 minutes late, we called and were told it would be delivered soon. The girl wasn't sure if the delivery driver had the pizza or if they needed to go back to the restaurant to pick it up. When it was 45 minutes late we drove to the restaurant to check on the pizza order status because we had 10 people waiting to eat dinner. The 2 girls at the front counter said it was on the way. I asked if they had a delivery time because we were told this earlier. She went out back and got a guy who initially said something about 21 minutes, which I think meant they didn't process our order on time. He said it was on the way and I again asked if he knew when we could expect delivery. I told him I didn't live far and told him my street name. He abruptly replied "I know where you live! It should be at your house by now." I called my husband and it had not been delivered yet. My son in law requested a refund for the delivery charges for our inconvenience, which was honored. By the time we got home the delivery driver was in our driveway. However, they only had 2 pizzas, not 3 as ordered. The driver apologized. Since the 3rd pizza was ordered due to dietary restrictions, my son in law went back to pick up a slice of a specific type of pizza. The same male employee we had spoken to was still at the front counter. When he was told we were missing a pizza the male employee said.... "If you had ordered that pizza, it would have been delivered to you!" My son in law was frustrated with his rudeness and told him he didn't say much to him earlier but was shocked by his attitude and couldn't believe he hadn't apologized for the inconvenience we were experiencing. They discussed getting a slice of pizza to replace the whole pizza not supplied. All was done in an unfriendly manner with no apology given. If a mistake was made, admit it, apologize and make your customer feel valued. None of...

I don't leave poor reviews on an establishment unless there have been multiple issues. The food at this Salvatore's (in the past) has been excellent. Always a good product. This review is not pertaining to their food. This review is focusing on their service. I pre-ordered our dinner on the website for a pickup time of 6pm (I placed the order in the morning). When I arrived at 6pm, my sheet pizza was not even made. I was told the "order ticket wasn't put up." or whatever that means. So, I had to scramble to find alternate dinner plans for the 4 teenage boys my son had over for a study session. As stated previously, I do not write poor reviews based on one error. This particular Salvatore's Pizzeria has messed up my order in some way two other times - but I understand that mistakes are made. But this was the third strike and it was a big mistake. This shouldn't happen - especially when the order is literally sent in by the customer (meaning, no errors unless the customer entered it in wrong). Sorry Salvatore's, you lost a...