Great Lakes Station Ice Cream - "The Caboose" — Restaurant in Town of West Seneca

I was refused service because I wanted to pay with $2 bills. I ordered a shake the total was $3.75. I gave them two bills, $4 which I received from the bank.

The girl at the window went to talk to the other person there and refused my payment. I suggested that if she felt that they were not legal that she could phone the police and she refused. The legal requirement is if a business refuses to take a particular type of American currency, is that it must be plainly posted. I suggest that they plainly post their preference to prevent future issues.

I left rather irritated with them holding my money still. Realizing that I went back to get it. At which point they offered me a cone that I DID NOT ORDER, and my money. I refused the cone and departed neither richer nor poorer, although sadly without a shake. I will find other places to shop, give me the things I order and take my money.

Some might think this review harsh, but the complete unwillingness to verify that I was providing them with legal tender and to stand their ground on a false assumption is what drove me to submit this review.

For the record, all printed American Currency made after series 1928 is legal tender for debts public and private. All coinage back to the 1850's including base metal coins are valid for their original face value. Base coinage has a higher collector value than its face value. Paper money from before 1953 also generally has a higher collector value than its face value although highly dependent on its condition. These $2 bills were printed from 2013 to 2016 and are worth $2 no matter what the condition, for the...

I use to love this place, but it’s going downhill. You have just lost me as a customer, I’ve been disappointed to many times over the years. I understand giving teens jobs, but I think you need to train them properly. Your ice cream is not cheap, so when I order a milkshake and receive more milk than ice cream it’s a bit of a disappointment. Honestly it was disgusting, so I threw it out. And my husband had gone for me or I would’ve pulled right back around requesting a new one. I could’ve gone to McDonald’s for way cheaper and tastier, but I try to stick with small businesses. And no this isn’t the first time this has happened. I’m sorry but it’s not hard to make a milkshake, so if you’re not gonna properly train these girls I suggest you lower your prices before you lose...

very weird experience!! we just went to this place and first let me say the two kids working there were just fooling around, the guy taking our order was actively eating his own ice cream and laughing with the other girl working WHILE taking our order at the window. We got a peanut butter milkshake and it was legitimately as if someone took one bites worth of ice cream and a single peanut and blended it into a cup of milk. sadly only tasted it after driving away and i honestly wouldn’t have wanted to interact with those kids again...