Have been in many times for ice cream, and it's always been very good. The atmosphere is very nice and clean. The staff is not overly friendly though. With that being said..stopped in today for some Easter chocolate(which I have done for many years) and was SO disappointed. They had not much of a selection at all! I was looking for orange sponge candy or orange chocolate miniatures. Thought maybe they were sold out when I couldn't find any. Apparently they don't sell orange chocolate anymore. Was just very surprised a "sweet" shop wouldn't have orange chocolate. It's too bad because I prefer to shop local, but will have to go somewhere else now. TO OWNER..When I stopped in, it was a week before Easter,not a couple days. That is very odd, because the girl working told me that you never had orange chocolate(this year)and weren't going to sell them anymore. She said the machine broke, and was too expensive to fix. It looked like the owner was standing behind her when...
Read moreI was headed to a graduation and arrived to the area a bit early. That gave our family plenty of time for ice cream. When we first passed the building we didn't know it was an ice cream shop. You can see the Nick Charlaps sign pretty well from the street but not the ice cream sign. The ice cream was really good. I had a turtle pecan sundae and could tell that they use real caramel. I had the regular size which was huge so I guess it just depends on how much ice cream you can eat. My daughter had the same sundae but asked for a small, which was probably a good idea. It should also be noted that this business has a candy shop too. I didn't get to try any of it but they had all manner of chocolate, including...
Read moreSo, I LOVE this place, but they are losing a star for changing to disposable dishes and spoons. The spoons break because they aren't strong enough and my paper cup sunday was lacking in space and sauce topping. As per Charlaps inquiry (which i am unable to respond to, so im amending my review), every customer eating indoors at West Seneca restaurant was using disposable, and it was not close to closing time at all. Hours from closing. Thank you, I'll be back and will request a dish if you indeed are still...
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