Grill-N-Chill — Restaurant in Town of Whitestown

This place is open 20 hours a day from 10 AM to 6 AM so lunch, dinner, late night, and after bars close they’ve got you covered. I was there around 8 PM on a Sunday. This place was really busy and looked like 50% gig work delivery and 50% order there for take out as I did. I stood for 5-10 minutes before being acknowledged. The customer service skills are not ideal.

There were four people working and I interacted with all and there’s definitely a language barrier. I’m not sure if the first one spoke much English and basically told me to wait. The next one spoke very little English, he tried to take my order, but he didn’t know how to operate the point of sale so he went for help. The third person was able to take my order, and had a little more English skills, but I didn’t dare ask for any modifications to the order. The fourth person who seemed like he was in charge came out from the back to help and was bilingual and spoke clear English to customers and another language which I was not familiar to the other three workers. That said, once engaged with me, they were courteous.

There is no place to sit, so if you wanted to eat there it would be at the counter along the window. I ate in my vehicle.

One worker was clearly sick, wearing a black surgical mask (and we know how well those work) coughing while preparing and packing food. Another worker also had a black surgical mask on but was not coughing.

As for the food, I didn’t wait too long once I placed my order. You can see them making your food. The place is small, I don’t think the hood vent fan was working because I didn’t hear it and the place was smoked up with fryer grease smell and grilled burger smoke. I don’t know how the workers can take it all day. I was bothered while I was in there.

As for the food itself…

The burgers were relatively large, probably 1/4 to 1/3 pound tender and juicy patty, they put a good amount of mayo on it and diced green peppers and onions which was unique and helped give the burgers a pretty good taste.

The potato wedges were crispy and tossed in a little Old Bay style seasoning which was enjoyable.

The chili cheese fries were supposed to be with fries but they used wedges so it wasn’t as pictured or as I ordered. The chili was mostly beans and way too salty so I’d avoid the chili there.

The best food item was the chicken sub which gave me state fair vibes. Greasy, delicious, diced onions and tomatoes with cheese on. soft sub roll.

They packed up the food nice and neat and then packed orderly in a plastic bag which was well done as the food could easily have been messy.

I may come back and if I do I would get a small order of wedges and the chicken sub, however I’m curious how the cheesesteak or chopped cheese subs are so I would probably give...

I went there and it was hot as hell. A wave of heat hit me the second I opened the door. There was some girl no older than probably 15 or 16 at the cash register looking off in the space. I said excuse me three times and she did not react and even when I tried ordering a double cheeseburger and a hamburger I had to say it three times because she wasn't paying attention.

My full order was two double cheeseburgers a hamburger some tenders and popcorn shrimp.

I got there at 5:15 and I waited there for almost an hour and 20 minutes just for the second lady to walk up to me and ask me what did I order. I told her what I order and she told me that I didn't order any of that. Even though I told her she was not the one who took my order it was the girl who looked like she was 14 or 15 years old that took my order and when I pointed that out she looked shocked. Still trying to argue with me about what I ordered The man stepped up placed my order again gave me $5 off on the two double cheeseburgers which were $10. Causing me to wait another 20 minutes. Going back a little The girl that was at the cash register the entire time that she was facing out she had her thumb in her mouth so I was praying to God she wasn't the one cooking my food (luckily she wasn't).

After waiting an almost 2 hours I got my food went home and discovered the burger had really no flavor to it except It was greasy the popcorn shrimp just tasted like old grease oil and the tenders and fries were soggy. I only went there once I'm not...

We ordered Door Dash. The Catfish Basket was so horrible. All the skin on the fish was off or falling off as I picked it up. There was no salt on either the fish or those fries. The fish had like a sweet after taste and everything was either fried too long or that grease needed to be changed. Also I know what Catfish looks and tasted like and this was for sure Swai. The Okra looked dark almost black and was not fried well at all. Most of it was stuck together in a huge ball and of course all the breading around it was falling off. The Chicken Wings Ding Basket sucked as well. When you receive fried food you expect for it to be fried golden brown or be slightly darker but everything was almost black in color with the skin falling off with the exception of the chicken. Maybe I'll try other items on the menu but nothing we got even looked like the pictures on the site. When you spend your money you expect great quality food. Please take these deceitful pictures down of your food and put the REAL pics up of what you serve customers. Whoever was cooking in the kitchen on 3/27 between 9-11pm cannot cook and if this person is in there cooking everyday please leave a comment and...