The taste of the food is so mid. But whatever that’s not what I wanna focus on. I’ve been there twice because my mom’s husband loves the place but both of the times our order has been messed up. It’s always just tiny details that get missed. The first time, I ordered a bfast sandwich with salt pepper ketchup and hot sauce. The bagel ended up having NONE of those. Along with that, I asked for cheese and it did not have cheese. This time I went I asked for a bagel sandwich with hash brown in it and it did not have it. I realized the woman who took our order did not write it down. I decided to trust her to remember but honestly we’re all human and we forget little things like that sometimes. The simple and VERY EASY solution to this is to WRITE IT DOWN. it’s not that hard really and takes no time. I suggest having employees write down all orders so this doesn’t happen again. Otherwise the staff was nice enough.