Goldfingers - Troy — Restaurant in Troy

The food was excellent, but the service was not.

I paid for 2 extra sauces and they weren’t on my plate when the food was brought to the table. I didn’t make it a big deal, but I went to the counter to ask for my 2 extra sauces and I was met with a lot of attitude. The girl at the register said that I only asked for one sauce and that it already comes with two. I have a receipt that shows that I paid for 2 extra sauces(photo attached). She ended up handing me the two sauces, but it was very off putting.

Before leaving, I went to the counter to ask for a drink refill. While I was waiting, another customer came to the counter to ask if she could have two extra sauces. The girl behind the register gave them to her without hesitation and without any attitude. This customer didn’t have to pay for the extra sauces.

I don’t really care that she was given two extra sauces or that I had to pay for my two extra sauces. My concern is why was I treated differently than the other customer? Why was I met with attitude and treated like I was trying to get something that I didn’t pay for while the other customer was treated kindly and given the same items without hesitation? Has this employee not been properly trained in customer service or is it because I am a white male and she was an African American female? I really hope that it didn’t have anything to do with race, but it sure...

This is my favorite restaurant in Troy Alabama I love it I stay Foxcroft Apartments for years and my friend Hiliary works there and I order alot of food Hurricane Hurricane Opal was in Alabama and we so beautiful restaurant to eat at and I pay rent and by Goldfingers I love this place Best Wings and and town and you get more for your money I love chicken and they the best deals ever I love eating here the less I have to cook and it easy to get the location and some good chicken and the Manager know fries and wings and chicken tenders it just me and I get the big deals and I love the fact I can order take and leave and wings and fries are a blessing and I love the fact you can enjoy Hilary took my order in drive last time she...

Stopped in for lunch while driving home from Florida, just a random pick from Google so had no idea what to expect. This place was amazing! The counter staff was great, recognizing we had never been to a GoldFingers before, took the time to answer all our questions and guide us through the menu. I ended up getting the sampler with chicken strips, fries, cheese sticks, and toast. They didn't let me down! I tried the Buffalo sauce, which is mild and tasty, one with the honey BBQ, which was pretty standard. They delivered all our food in great time and we were back on the road quickly. If I'm ever in Alabama again,...