Popeyes Louisiana Kitchen — Restaurant in Troy

On top of the fact that the person taking orders for the drive through mumbles & then gets an attitude when you have to ask her to repeat what she said (I guess she doesn’t take into account there’s a major highway & traffic noise?) because she will not SPEAK UP! But I ordered and paid for extra chocolate chip biscuits that, after waiting almost 10 minutes in the parking lot I still did not receive! I guess I should have checked which is on me but I really defeats the purpose of going through the drive through when you just have to go in anyway because absolutely no one answers their phone! So now I’m 20 minutes away at home and just got ripped off bc I ordered a 12 piece that was supposed to come with large sides and I got small sides and no dessert biscuits! This is not the first incident here but it’ll be my last because as good as the food may be, we never get the correct stuff & the service is horrid! And no accountability because no one...

This is my favorite restaurant to eat in Troy Alabama I love this place and the friendly staff I stay in Foxcroft Apartments foe a long time and I always drive to this location I love chicken and I don't have to cook it beautiful in Troy Alabama living alone and can eat you favorite restaurants to go I love the fact once I pay my rent and light bill I love Popeyes chicken I love the different things on the menu and I notice my cousins Khia and Sinani Patterson work there full time and they apartment in Autumn Ridge and I go during the day cause I don't cook I love eating out with my check all the food is delicious excellent customer service and a beautiful staff love yall and I gallons of Lemonade..love this restaurant Go...

Worst employees ever! Customer service is horrible. They act like they are doing you a favor by being rude and handing you food you paid for. Go somewhere that’s not a tax write off for the owner!! Been like this since they opened in Troy Alabama, not a new occurrence. Drive thru is dead for a reason . Trust the locals! Anyone giving good reviews works there or has family working there. Troy has so many chicken places. Skip this one if you don’t want to get treated like trash! Anyone saying nice and helpful is literally being paid to review this horrible place . Remember they pay people to review and give stars.Skip this location. Local from this area has went to This place so many times and always...