Fresco Pizzeria & Pastaria — Restaurant in Tucson

We ordered online. Visiting from out of town and because of health issues & family members not home- we called and asked them to please call 10-15 before coming so we could wait by door. The last orders prior were not smooth, one order they gave us the wrong pizza and the other they forgot our pizza sauce on pizza. They did comp our wrong pizza ( not what we wanted, we wanted the right one, but oh well), the one w/o sauce we never made an issue & never called. While waiting on pizza, salad, etc., we thought we heard noise outside but no knock . As we made our way to door we noticed guy walking to his car and he'd just left our pizza on porch floor which had been recently sprayed for summer bugs, etc. We yelled out him because no one could pick up pizza ( due disability & others @ store). He never knocked, we told him to take pizza back and we didnt want(note in past we always tipped 18% or more because online asks for tip, so regardless of service we tip beforehand & we tipped great). We called Frescos to speak with manager, not to get a free pizza , etc., but to inform delivery person didnt knock and just left our pizza on floor. We were shocked when manager got on phone, rudely said she would refund pizza but in no way would she give another pizza. We had told an employee what happened prior to and we tried to tell the manager how delivery did not knock & just left pizza on ground and we didnt want another pizza, yet she wouldn't hear us out and hung up. We tried calling back but they would pick up phone & not answer ( very childish, unprofessional behavior). Sad part, when we come into town we always order & we had consistently given great reviews, etc. We post this very "short" review of what happened in hopes the owner will see. Unfortunately because of one delivery person's mistake to leave our food on ground without knocking and the manager's rudeness towards us we are now forced to look for a new pizza place when visiting from out of town :-( ,when ordering for delivery, maybe pay cash to tip, dont tip beforehand. Also be on look out for delivery, if not they may just leave your food on floor in front of door , without ever knocking to hand pizza, etc., like they use to. So sad how things have changed. And if there is a complaint, the manager ( female) may be rude, hang up during phone call and refuse to answer phone afterwards. So sad when customers can no longer rely on some...

My brother introduced me to Frescos. He's been a customer for years a n d raved about it. I decided to try it about 2-3 years ago and have never bought pizza anywhere else.

You almost feel like you're eating a slice of pizza from Italy it's so delicious. They have this great salad with romaine, grape tomatoes, red onions, kalamata olives and cheese ( but I have them remove cheese- personal preference). I'm very hard to please ( not a good quality of mine) but this pizza is so good. I wonder if Guy Fieri still visits restaurants because he would definitely love this pizza place. Oops I forgot to mention the pizza taste earlier, I got so into the Guy Fieri thing. So let's see I wish I would have taken a picture, this pizza was beautiful. It was a cheese with spinach( got free topping as you get perks from Fresco occassionally- online points. Once received XL pizza for 16.00). Pizza was a combination of the perfect tasting sauce, cheese, spinach, seasonings, crust, it was just delicious. ( I read below about an over cooked pizza a customer received via delivery. I once received an ovecooked pizza- not like the one on picture below. Because we did pick up pizza, they offered immediately to replace with a new one for pick up. Because we couldn't go back, the young lady who was so apologetic said they would put a credit for a our next visit. Surprisingly enough on our next visit I forgot all about our credit, but they didnt. Our pizza was free, delicious and we also received our delicious salad and wings discounted 👍). Frescos unfortunately does not deliver to our area because we live far, yet we will make the drive up to Frescos and still come home with a hot delicious pizza. Let's not forget to mention their great , professional, helpful just overall great staff which is the icing/cherry on this great cake- mean pizza place...

We ordered dinner for three adults from Fresco Pizzeria on a Sunday evening: One large Pesto Pizza, one large Mediterranean Salad, and a large order of Garlic Parm Bread Bites with Marinara Sauce. We also ordered the Sun-Dried Tomato Vinaigrette dressing and Creamy Gorgonzola dressing for salad and dipping. The salad was great - Lots of fresh greens, cherry tomatoes, red onion, Kalamata olives (on the side), and plenty of tasty feta cheese. Both dressings were excellent. More than enough for three, with some left over for one to take for lunch the next day. The Garlic Parm Bread Bites were amazing, a big box of deliciousness with lots of finely chopped fresh garlic, olive oil and cheese. They were hot and really tasty, as was the marinara sauce. Again, plenty left over for the next day. Well worth the price. Our Pesto Pizza was also amazing - 16" was more than enough for three, with half left over for the next day! Such a deal! The crust was brown and crispy, just the way we like it, and covered in a really yummy pesto sauce, lots of pine nuts, and plenty of mozzarella. We were really delighted with our dinner, and our leftovers! The best part was we got 25% off our entire order as members of their "Pizza Perks" rewards program. I've had Fresco Pizza for the past 25 years, since its former incarnation, and it's always been excellent, though a little pricier than some of its competitors; it's been our "special occasion" go-to. The addition of the rewards program makes it a lot more affordable for any time you just have to have a great pizza. Don't forget to sign up and get ready for...