Jack in the Box — Restaurant in Tucson

This is the worst location In Tucson. Try to avoid this location at all costs. I can say I’ve been here way more times than I should have been, I keep trying just hoping they’ll finally get it right, but they prove me wrong every time.

There’s been times I waited forever for food, usually between 20-45 minutes, this is always at night time, and there’s usually only 4 to 5 cars in the drive through, so it baffles me every time how long it takes. They are very slow.

Also, how do you run out of tacos? The lady at the speaker said they were out of tacos, so I ordered tiny tacos instead. I then asked for ranch and hot sauce with them. This one particular time they gave me red hot buffalo sauce instead of hot taco sauce. If I am ordering TACOS, wouldn’t you think that when I ask for hot sauce, that I want HOT TACO SAUCE? Not HOT BUFFALO SAUCE? I don’t understand the confusion with that one but it was frustrating getting home and not being able to enjoy my food right. They also didn’t give me a single napkin, which is common so I guess I can’t complain about that.

The people at the drive through seem to always hate their job, except for one gentleman who is always cheery which is appreciative. It’d be nice to get just a bit of better customer service/empathy/competence at this location, no matter whether is 2am or 2pm the service should always...

Look, this is a the Jacks in the Box. If you don't know what the food is like going into this situation, that's on you. The tacos will most certainly disappoint you if you're expecting anything else called a taco outside of this context. I ordered with the application on my cell phone. A little strange that it wouldn't let me add pickles when customizing my sandwiches, wouldn't you say though? The food was ready when I got there and nobody gave me a hard time because my voice sounded like awful because of the laryngitis.

In summary, if you want Burger King, then don't come here—go to Burger King. Jack is Jack and that's okay.

P.S. Like most chain restaurants, the quality of the food and value for money have both gone in the wrong direction, clearly a corporate directive to squeeze consumers even further and shake out a scant few more pennies into the cracks of investors. Laugh it up, you crooks, you robber barons, the inevitable is, as they say, inevitable.

The curly fries...

This restaurant had a rough evening. After repeatedly asking for the menu lights to be turned on so I could read the menu, the person taking my order seems to be very new while trying to take my order. It took exceedingly long to get to the window which I was then rushed quickly out of for the customers behind me. 15 minutes later the rest of my order (All I got was my drink at first) finally came out to my vehicle. Alas she had forgotten my shake. She was not happy that she had forgotten it. I then noticed I had the wrong fries. So I follow her back inside. Have to argue about whether I paid for the large curly fry or not. Had to ask her to pull the receipt knowing what I had ordered since she repeated it to me four times at the drive-thru menu. Then was informed that oh I had the wrong Burger as well. I had not even noticed it yet. 10 minutes later I'm handed another bag and told to have a nice day. Fortunately the burger was labeled as the correct Burger and the curly fries...