Little Caesars Pizza — Restaurant in Tucson

I frequently stop by this Little Cesar's for a cheap pizza on my way home from work. Aside from the 5$ pizza deal (which is an extreme bargain) the service is very prompt and I am always in and out in under 2 minutes. I don't expect much as far as service is concerned because of the cheap price of the pizza, but an experience that I had at this particular establishment this evening has sealed my loyalty to this location for a very long time to come. I exited the store with my two pizzas (which I received in less than 2 minutes even though i was the 3rd person in line coming in the door) which I set down on the hood of my truck. I was on the phone and had my hands full of pizza, and accidentally dropped one of the pizzas on the ground while attempting to open the door of my truck. An individual (whom i assume was the manager who was consulting with an employee outside the store) demanded that he supply me with another pizza. Keep in mind that the box to the pizza that fell on the ground did not open and actually landed upright. The employee exited the store in less than 15 seconds to supply me with another pizza while I was arguing with the manager that it would not be necessary to supply me with another. This type of excellent customer service has solidified a loyal customer that will continue to occasinally purchase cheap (yet decent) pizzas at this pizzeria for years to come. Average pizza, Great Price and...

Ordered on their app on August 15th 2024 (Transaction Reference #321188892 Store Order ID: 1055618 Store Location Number: 1654 Order Number: 655), and just wanted to enjoy a pizza without going out since it was a stressful day. Since they don't have their own delivery service, Doordash is used. The Dasher delivered to the wrong address and basically told us to deal with it and call Doordash for a refund.

That's not how it works because we did not place the order through the Doordash app. When contacting Little Ceasar support, we were told we would be getting a refund since we never got our food. It's been a month, and there's still no refund. Absolute worst customer service. CS lied. They lied to the BBB about getting a refund. Now I gotta hope my bank pulls through because they've been ridiculously slow...

We ordered yesterday- and they were trying to sell us pizzas that had been sitting on the rack for a while that were cold. Even when complaining to the manager she tried to still sell the cold pizzas to us. After complaining that they should make it fresh they literally just tossed all ingredients to the middle of the dough and baked it. We ended up with pizzas that had the most sauce in the middle but nowhere else. The pineapple was only on 3 slices, the pepperoni was on the outside edges only of the pizzas. All of them should be finally fired. Why does Little Caesars still hold on to this lazy crew who won't do their job properly and serve us whatever they feel like. If this is Little Caesars practice then you won't receive our business anymore. Priority should be quality and...