My 21-year-old son discovered this place and invited me to go there and shoot pool with him. I immediately felt comfortable with the surroundings upon entering. We headed over to the tables and started a game. A blonde waitress approached me and asked if we needed drinks. Instead of drinks, I ordered bacon cheeseburgers and fries for both of us. So while we were waiting on our order, we settled in to our first game. I was enjoying the music that was playing while relaxing and having fun with my kid when the music suddenly stopped and was replaced with pregame football-announcers’ nonstop chatter at high volume. So I (respectfully) approached the waitress who had taken my food order and (politely) asked her if she could turn the music back on. With an extremely disrespectful tone, she snapped, “NOPE! Football’s on, music’s off!” Then she spun around and walked off. Some time after we ate, she returned, and in an annoyed tone she asked if there was anything else that we needed. When I ignored her, and she asked again, I ignored her again. So she brought the check over and left it on the ledge bordering the pool table area. I paid the tab but didn’t tip her (which is highly unusual for me). I wrote the following on the merchant copy of the receipt: “Be nice, get tip. Hope this helped.” As my son and I were leaving, from behind the bar in an extremely loud, sarcastic and sing-songy voice, the waitress yells, “Sir, I hope you have a WONDERFUL night.” This afternoon, my son called me and asked me if I wanted to give the place a second chance. And in a momentary lapse of reason, I said, “Ok.” So after getting there, I headed to the pool tables while my son went to get quarters from the bar. He was ignored for the longest time, and then finally a brunette girl (the manager) approached him and had a brief discussion with him before he headed my way with no quarters in his hand and a dejected look on his face. When he reached me I said, “Don’t tell me, they’re 86-ing me from here, huh? When he said yes I headed to the bar for an explanation. The female manager accused me of being rude the night before (which was untrue), said I didn’t even tip the waitress, (which was true, and justifiably so), and also said that I had written “a novel” on the receipt (which was untrue). She refused to listen to my side of the story, and said she didn’t want me there anymore. So with no recourse, we left. And as we were leaving, in the same loud and snide voice that the waitress had used the night before, she disingenuously yelled, “I hope you have a WONDERFUL day.” This was a completely shameful experience, but something tells me that this is a recurring M.O. at this place, with (at least) these two girls anyway. If for whatever reason they decide they don’t like you, they instigate an issue, and when you put your foot down, stand your ground, and refuse to be disrespected, they flip it on you and create a hyped-up and contrived version of what actually happened in order to justify kicking you out. I GUARANTEE you that this isn’t the first time that this has happened at this place, far from it - it happened too readily, too unhesitatingly, too brazenly, too unapologetically, and too much by rote to have been the first time. In my opinion, it’s a habituated behavior that is most likely being enabled by the owner. So what could’ve (and should’ve) been an enjoyable outing for my son and me was ridiculously and unnecessarily ruined by two completely classless girls who are both in desperate need of retraining.
Edit: I’d bet big money that the owner will not respond to this review for two reasons:
It’s true. People with no class never admit that they’re wrong and never apologize for their...
Read moreWe went in to watch a football game and enjoy some food before we went home. When we were ready to order I went to order some chicken wings we're in the past they have done three with one sauce and three with the other sauce the waitress with glasses said that they couldn't do that because they have 400 orders to do. If you're not a regular there they tend to forget about you and talk with other patrons and forget that you're there in the restaurant. I had to get up to get some tea and a Dr pepper. When we were ready to leave the young lady brought our ticket to us and the bill and the prices on the receipt were higher that was on the website and on your menu. We then gave her our card she went back to run it and was talking to some other lady about what we said and came back with our card and said it's due to using our card and it was never told to us that the prices were going up and it was due to the using the card. A manager or nobody ever came over to talk to us and explain anything like I said if you're not a regular here you are forgotten and treated not well. I don't know if I'll ever go back here due to the fact the way we were treated and I'm sure we will never get a call about our service because we're...
Read moreI worked theee minutes away from SDII for over 8 years; during that time, I was always curious about it but never made it over to try it. Recently my boyfriend moved nearby and we decided to try it. We visited during the year when a UofA baseball game was on so it was as busy as one would expect. We sat at the bar and received immediate, friendly service from Katrina. We quickly realized we were surrounded by regulars (always a good sign in my opinion). Our original intention was to just have a couple of beers but after about an hour, we decided that we needed to try some food. We decided on the Reuben, which o had read about previously as being one of the best in Tucson. The sandwich was as fantastic. Excellent pastrami, cooked perfectly with the right amount of sauerkraut, 1000 island, Swiss cheese and wonderfully toasty rye. Definite 10/10 on the Reuben scale. I look forward to returning to this local gem for the cold beer, fantastic service, friendly faces and to try other menu...
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