It was a pleasure meeting the owner, Katie. She brought samples to our store. They were little pieces of art and tasted great. We placed an order for our Open House as gifts. The order was placed 3 weeks prior to date of event. We kept calling and emailing wanting to confirm when our order would be ready for pick up. Our event came and went without our order. A couple days later we called again no answer. So I called right back from a 405 area code and she answered right away. Told her we never received our order or any form of communication. Her response was. "My bad, I passed the job over to one of my employee, they must of dropped the ball. There was no I am Sorry, How can we make this right. Just. My Bad. Even the owner did not seem to care that her customers are not being taken care of.
As a business owner, I would not of used the Excuse that I passed the job off to someone else. And if my Employee did not take care of my customers, my employee would not have a job anymore. I value my employees, they are like family. BUT my customers are what make my business.
It is sad that this is the story you gave me to tell. Too bad you could not of been a positive...
Read moreTheir dark chocolate Italian gelato is absolutely amazing! The small cup is about $4.50, but as a special high quality treat, it is worth....every....bite... And it is so rich, you won't need any more then that!
This would be a great place to take your date for a summer treat. Their gelato is either imported directly from Italy, or handmade in house with imported ingredients.
The server, Luke, was amazing and let me taste test some different flavors before I settled on the dark chocolate. They have flavors like pistachio, mango, nutella, and coffee to name a few.
Then I saw their amazing selection of artistically crafted chocolates. These all look so beautiful. Almost too good to eat. They would be great as high end gift to your sweetheart or to a corporate VIP. They are about a $1.95 per chocolate, so this isn't a casual snacking place for sure.
Many of their chocolates have some form of alcohol in them which makes them that much more awesome.
Overall it's a great place to visit for some high class treats. Just dont expect it to be cheap. The services is great and the selection is astounding. Definately a place worth...
Read moreGlacier Chocolate in Utica Square is an absolute delight! From the moment you walk in, you're greeted with the rich aroma of handcrafted chocolates, fresh coffee, and the sweet scent of house-made gelato. It’s the perfect spot to treat yourself or find a special gift.
Their chocolates are beautifully crafted, with rich flavors and smooth textures that make every bite a luxurious experience. But what makes Glacier even better is their selection of creamy, flavorful gelato—perfect for a refreshing treat on a warm day. Pair it with a cup of their expertly brewed coffee, and you have the ultimate indulgence.
The staff is always welcoming and happy to help you choose the perfect treat. Whether you're craving a decadent truffle, a scoop of gelato, or a cozy coffee break, Glacier Chocolate is a must-visit in Utica Square....
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