It was a pleasure meeting the owner, Katie. She brought samples to our store. They were little pieces of art and tasted great. We placed an order for our Open House as gifts. The order was placed 3 weeks prior to date of event. We kept calling and emailing wanting to confirm when our order would be ready for pick up. Our event came and went without our order. A couple days later we called again no answer. So I called right back from a 405 area code and she answered right away. Told her we never received our order or any form of communication. Her response was. "My bad, I passed the job over to one of my employee, they must of dropped the ball. There was no I am Sorry, How can we make this right. Just. My Bad. Even the owner did not seem to care that her customers are not being taken care of.

As a business owner, I would not of used the Excuse that I passed the job off to someone else. And if my Employee did not take care of my customers, my employee would not have a job anymore. I value my employees, they are like family. BUT my customers are what make my business.

It is sad that this is the story you gave me to tell. Too bad you could not of been a positive chapter in my book.