Fleming’s Prime Steakhouse & Wine Bar — Restaurant in Tulsa

Honestly, after anticipating going back to Fleming’s for the last 5 years I was incredibly devastated at my experience. It’s was our last date night before having our baby and something really special we wanted to have together. We made reservations almost two weeks in advance, and I really thought since we mentioned it was a special occasion that Fleming’s would live up to that and make it special. We were sat next to a group of guest who were loud and cussing, which continued through our meal. They even proceeded to literally throw a picture that was taken of them into the bar area, and then get more pictures taken of them. As the minutes continued and we were finishing up our meal, they proceeded to ask for more drinks which we assumed they would not be served since the were clearly inebriated. They were even handing their waiter cash, I heard them say “Two-hundred and forty” in order to try and get him to connect them to some “man they wanted to meet” at another table. I do assume Fleming’s is aware of the Laws regarding serving guest alcohol who are already drunk, and they clearly were.. They were loud, cursing, disturbing other guest and it was ALLOWED continuously. When I realized they were going to ahead and serve this table more to drink, I asked to be moved for our dessert. After eating our dessert and getting ready to pay and leave, we were told the manager put our dessert “on the house”, I’m not sure how that’s supposed to make up for any type of fully disturbed meal and experience. They didn’t even come to us personally to talk and learn more about out dinning experience, which I’d like to make clear was AWFUL. They food was delicious but I’d much rather go somewhere who cares about their customers and their experience, especially in better occasions. I’ve honestly had far better dining experience at Texas Roadhouse, because when something is wrong they make sure to FULLY make it right. They only upside to our evening was Kirby (I’m sorry if I spelled her name wrong), she tried to mend a bit of a bad night and she was incredibly sweet and helpful. I’m still astounded the manager never personally reached out to us and I’m sad to say we will not be returning because this experience.. which is sad is sad because I wanted to share this with my partner and hoped to make it a regular date night experience. Especially for those times when we came to Tulsa and had a sitter. This pregnant women is very unhappy at the evening I had...

The worst service and food I have ever experienced for a Thanksgiving Day meal. We arrived promptly at noon. About 10 minutes in, the server approaches and takes our complete Thanksgiving order (3 course meal) and serves water. Around 30 minutes later, we receive the first course which is the salad. Some the of the salads had the vinaigrette dressing and others were dry. We simply asked for a side of dressing to complete the salads. The servers swoop in and take our salads after about 15 minutes. Okay, they are going to turn the tables quickly today. Nope! 45 minutes after arriving, there are no meals coming out. There is an abundance of cooks, servers, so that is not an issue, but no one is getting food. Am I at Hell's Kitchen where service is going to be discontinued? I finally see our server and ask and she replies, "It will be here soon". I pointed at my watch and state that we have now been here 50 minutes with no food. About 5 minutes later the food arrives. The potatoes and green beans were delicious, but the turkey and dressing look like it was cooked days ago and reheated and tasted that awful as well. It is the worst I have ever tasted. Oh, did I mention as I was eating my bread with it in my hand the server comes over and takes my bread dish and removes it as I am taking another slice? Ok, now the meal is over and no dessert for the 3rd course. After 2 hours from being seated, we are hurriedly served dessert and the check is being given. Ok, I will just take it home. But no, she takes our credit card and leaves for another 15 minutes. So, we do eat the delicious dessert and she finally arrives back with the credit cards and meal checks. She thanks us and states that our table is needed for next group. Wow! I have never experienced such poor service or terrible food at this restaurant in all the times I have gone there. Not again! Think before you go next Thanksgiving! It was not just us but all in the place. People were unhappy at nearby...

Very sad to leave this one star but we had the absolute worst service and worst food experience ever. We made reservations for our 11 year anniversary and super excited as we normally love this place. We got sat by the hostess and sat for almost 10 minutes before we were greeted. The waiter came over and took our drink order I specifically asked about non-alcoholic mocktails. He suggests a blueberry martini mocktail. I agree and then we order as we already have been sitting and are ready. We ordered crab cakes and Brussels and the prime aged dried ribeye. (We get the same thing every time) we mention we want it all out at the same time. So we sit for another while before the waiter comes and says “y’all good on bread?? Or what? (We never received bread) we said we would love some and both of the butters please. Waiter comes back with our bread and crab cakes which we asked for them to come out with the meal. And still no drink. We finished our bread app and crab cake and still no drink. So we ask at this point. He said “oh yeaaaaa” and ran off and comes back a bit later with a blueberry martini and I take my first sip and it’s full of alcohol!! So very upsetting especially since I specifically asked. We had to wave him down he said “oh you don’t like it!?” In a very upset condescending tone. We told him it had alcohol and he picked up it and walked off and “fixed” it No apology. No manager came over at any point. Then our entrees came out the Brussels sprouts were so hard we could barely eat them and then our dry aged ribeye had absolutely no flavor and about half was tough and hard. We order medium rare nothing should be tough or hard if cooked properly. It was a very mediocre subpar experience and we actually will not be returning. We did not feel good walking out of there for our anniversary And it put a damper on the whole evening after because of the lack to attention to detail...