Phat Philly's Cheesesteaks — Restaurant in Tulsa

Edit 9-8-21.To Phat phillys owner. Sorry dude. My last visit i was out 60 bucks. Sure you want me to continue coming back and spend more money, but i dont think apologizing and then tell me to keep coming back is how you handle a complaint and expect a person to. come back. I wasnt asking for anything free but you should have offered a discount after a customer was out 60 bucks. Maybe you will for the next customer you serve bad food to. As for me, thanks to your response, i wont be coming back. i found a spot called Moonskyes and i think i will become a loyal patron to them.

Edit 8-27-21. What has happened? Looking back to my first review of this place two years ago, what went wrong today? I got out of school yesterday and realized that Phat Phillys was just blocks away from the TCC metro campus. Heaven on a bun, hear i come. Realizing we forgot to lay something out for dinner, i decided to order food for my family of five and surprise them. I should have just thrown a frozen pizza in the oven and saved me 60 bucks. Four Phat Phillys, a salad, and a six dollar tip added up quick. Maybe i should hve left more than a six dollar tip and my sandwiches would have tasted better. I dont know. My kids, who normally fight each other for a Phat Philly cheesesteak sandwich, took two bites and decided a 50 cent cup of ramen noodles was a better choice.The meat had a burnt taste to it and was very dried out. I had to take a drink of tea just to get my first bite down. What little cheese there was, sadly couldnt overcome that horrendous burnt taste that stuck to the inside of my mouth refusing to leave. I can still taste it after brushing my teeth several times. Taste that and the taste of heartache. Heartache because i remember the first time i ate here for lunch two years ago and loved it so much, i took my wife and children that evening for dinner! You can see from my first review how happy i was to have found this place. Phat Phillys, i dont know what happened yesterday, but you lost a once loyal, visit at least once a month customer.

First review two years ago--This place is unbelievable. The Philly cheese steak sandwich is seven inches of cheesy, meaty awesomeness..if you're wanting a Philly cheese steak, then this is the...

Last night my husband, cousin, and I decided to try Phat Philly's for dinner. Boy was it a mistake. First, we drove 20 mins from Catoosa. We ALL 3 ordered our food. The cashier gave us 2 cups. We asked for the third, no big deal. We sit and wait for our food. Shortly before they bring our food to us, one of the guys from the back comes to ask us if we wanted one of our sandwiches cut in half. We said "sure. " Still not thinking anything of it. The guy comes back to bring us our food and only has 2 meals. We said we were supposed to have 3 meals, as there are 3 people here... He then said "we'll that's why I asked if you wanted the phatter cut in half." Then he proceeds to tell my husband to step over to the register and he will ring up the 3rd meal and get it put us. So he did. $17 for a sandwich, and chili chz tots!!! So, we paid $28 for the first 2 meals and $17 for the one that didn't get rang up initially. So that's like $45 for some Philly cheese steak sandwiches that didn't even taste good. All the staff were nice enough. But the food was very bland. Like I could have made better at home and us the 20 min drive and $45!!! We...

So after waiting about 15 -20 minutes in line I finally got to order where the cashier just asked what I would like and for my name and I went on my friends did the same. After waiting 30 minutes I finally got my food but I had only order a small side of waffle fries, 30 minutes for waffle fries ? Come on now. My friends at this point stil haven't gotten their food, an hour and 20 minutes later they still haven't gotten their food. They went up and asked about their food, where they said "oh I'm sorry your ticket wasn't even up, we'll get that out to you." What ??? Another 10 minutes and still nothing, we went up and asked for a refund or atleast a discount for the wait but they said "sorry we can't we had warned you before it would be a long wait" ??? Excuse me sir me and my friends heard no such thing come out of your mouth. Finally 15 minutes later and they get their food not even in a hurry to try and get it out to us. Worst customer service of my life . Never coming here again . Oh and the food wasn't all that great either, my...