I attended the Wizard World conference at the Renaissance Hotel today and attempted to eat lunch at the grill. I say "attempted" because my meal never arrived. Three meals were ordered, one cold meal arrived an hour later so I cancelled the entire order and asked for a refund. The bar and grill did not staff up for having a large convention this weekend and the kitchen was running far behind. The friendly bartender who was waiting my table offered to ask the manager to speak with us. The manager (assistant GM of the hotel, I believe) was rude and condescending - she helpfully informed us that this was a hotel. I've grudgingly made the review two stars instead of one only because there was a miscalculation in estimated business (there was another sci-fi convention at the hotel last year which had many food trucks - they expected the same this year and didn't staff up, but there were only two food...
Read moreBeautiful hotel, it is a Renaissance so it's a given. Food was not even close to what I've come to expect. Server recommended the miso ginger salmon (said it was most people's favorite) so I ordered it. The salmon itself was mediocre at best and the rice was minute rice. I'm not kidding, it was actual minute rice, no doubt about it. The server didn't know basic allergy information of the food and neither did the kitchen. Server openly admitted the sweet potato fries came out of a bag. And to top it off, there was debris (tiny crumbs and a tiny string, I hope it wasn't a hair) in my whiskey with water stains all over the glass. I couldn't stop thinking that I would be so embarrassed to serve that food in my own home, which makes it unimaginable in a hotel like the Renaissance. Trying to not let it...
Read moreAmber is such a gem! Better than your average buffet at a Springhill/Residence Inn! The food is kept hot, waffle makers are available, and options for whatever you fancy. The star of the experience was Amber, who went above and beyond to provide local dining options and things for us to do while in Tulsa! This woman...
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