When through the drive thru to get my neices a scoop of ice cream and a scoop for myself. The girl at the drive thru must have miss heard me and thought I said 4 scoops (i understand the miscommunication). After paying, another girl came and gave me the receipt, I asked for spoon (because my neices got ice cream IN A CUP) and she slammed her hand on the counter before handing me the spoons, my cone was stale and it was overall disappointing. As someone who works in the service industry, I find this highly unacceptable,...
Read moreYour location (Main St) on google says you are open till 10 on a Thursday. Your help had already turned off the warmers when we went in at 9:10 and told us they cloaenat 9:15....so they question is still why are you not prepared to serve customers until it's closing time? There is no excuse for poor customer service and you lost business tonight because of it. If you close at 9:15 make sure everywhere your hours are posted reflects that time. Keep your store functional UNTIL...
Read moreWe’ve been in here a few times. The staff seems friendly, the ice cream is good, and, unlike the other location in Tupelo, their dinning area is open. We’d noticed the building needed some TLC and the eves need to be cleaned, but the inside seemed okay.
Until we ate inside for the first time. Sitting at one of the tables, we looked over and noticed the blinds were gross. Not simply dusty, but splatted with yellow, black, and brown chunks of something sticking to the...
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