Usually a great experience at this Starbucks. What really disappoints is the lack of consideration for the costumers. I went to make a purchase through the drive thru and they didn’t have change for a big bill. I told the person I would be coming back in a few mins. Came into the store since the drive thru line was long; everything was going smooth unti I saw everyone getting their coffee except myself. Spoke to one of the baristas and they just half answered, I waited about 20 more minutes and still nothing. I then go back and ask about my order, turns out they still didn’t have it and now I had to re order. I must say it’s disappointing seeing that I’ve been coming here for years. I hope this doesn’t happen to anyone for time is precious and of course we all have things to do and...
Read moreI came to Starbucks yesterday and was greeted by a lovely lobby sign was closed until 630 am on 5/29/22. I get that short staffing happens but when I walked up to the window to retrieve my mobile order a worker named Daisy rudely said I couldn’t do that and needed to go to drive through. When going through drive through I was scolded the same way I scold my child. I was the only person there, but she acted like it was the biggest inconvenience. What an experience I’ve received here. I have a busy schedule (like everyone else) and don’t appreciate the attitude. I’m more upset I was already running late or I would’ve spoken to whoever else was in charge. Aside from this employee this...
Read moreI’m not from Turlock but I was in town for a meeting. I didn’t have much time so I mobile ordered for in store pick up well ahead of time so I’d be sure it’s ready.
I get there and there’s this huge line at the drive through. Lucky me, I ordered for in store pickup. I get to the door and there’s a sign on it that says “lobby closed”. I call the store phone number and no answer, I tried one more time and no answer, then I saw the girl in the drive through and I told her what’s going on and she said I’d have to get in line at the drive through.
I didn’t have time to wait in the drive through, that’s why I mobile ordered for in store. So I just left and went to my meeting....
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