Subway — Restaurant in University City

Please avoid this Subway if you can! Friendly servers get weeded out FAST and the unprofessionalism plus mixing up of sandwiches is STRONG ... I pray for you Michael you the only home here 🙏

Out of several sandwich mix-ups I suffered from this Subway due to lack of evening WashU food options, the below is my worst time 😫 happened this Spring Break:

Ordered Grubhub at 7:30pm as shop closes 8pm,

Came in 7:50, Subway workers told me that they would not do our order, despite me ordering it at ~7:30 and the shop closing at 8pm.

I asked why the employees would mark it as completed on Grubhub and they said to ask Grubhub to give me a refund.

The workers just refused to make my sandwich but they took my monies.

I understand WashU food service workers have a lot on their plate! However, this Subway takes the cake for worst customer service at WashU, plus they treat you differently based on race and age. E.g. they've treated WashU prof-looking folks very nice in front of me in line then grew rude when it came to...

The server was incredibly rude. He yells at customers "bread?" In order to ask 'what kind of bread they would like' and when people don't understand him he becomes belligerent. Then ' anythalse?' to ask whether they would like anything else on the sandwich; but he is unintelligible and rude.

Yes the food was alright. But this is Subway, it isn't fine dining. The place was packed and everyone on line (5 ppl) was made visibly uncomfortable by the interactions we observed. The inside is okay, I guess. In fair weather there is space outside to eat.

I feel bad giving any restaurant one star because it can negatively effect people's jobs and livelihoods. But this case was so dramatic and egregious that any reasonably good manager must be able to see that an employee like this turns a meal and an experience sour. It certainly ruined my lunch. Perhaps they've fired this individual. He should never have been hired in the...

I usually think that reviews complaining about staff behavior are overexaggerted at most places... not here though. I have never had a positive experience with staff here. Despite being friendly and efficient, workers at the restaurant are exceptionally rude. I don't expect over the top politeness, and everyone has their off days (usually I just accept this and move on), but the staff yell at customers, roll their eyes, and are just generally curt. One student in front of me with an obvious stutter (who was also being berated by a worker for taking too long) was loudly made fun of by workers when I went to the other end to pick up my sandwich. Like other have said, if this wasn't the only sandwich location on campus, it would have been out of business a...