KFC — Restaurant in Vacaville

This is worst kfc for miles I’m mean this place stinks big time if your from Vacaville you know what I’m talking about . Me and my wife have been coming here for years over 5 years. we don’t feel like driving 15min away to Fairfield but we love kfc but we have been force to take our money to another kfc because Vacaville stucks so much. The food is always cold and old the supervisor on staff is never friendly she always rude I’ve called and complained numerous times and then we go back and it’s the exact same things like they didn’t even I mention it to there employees m. Probably Because they don’t want to fire them and pay them benefits. I don’t know what’s going on this place use to be the best but by poor management and staff this has turn into a dump. Last time we eat here me and my wife got sick. I think there trying to revenge because we told corporate how all the rudest from the employees and giving us cold old food when we ask for fresh food . If I get sick again this time from There cold old food I’m going to...

This is probably the nicest KFC I’ve ever been in. That’s not saying much since I’ve only been in three or four but as far as fast food, it was surprisingly nice and clean. Also, they had a $20 fill up meal and it was a great deal. A basket of fries, four different sauces, four pieces of chicken, four biscuits, and a basket of…I don’t know what they call them but basically somewhere between a chicken tender and popcorn chicken.

The meal wasn’t even why I went (though it was a very convenient and delicious meal). We went to sign up for our Thanksgiving Turkey order. If you’ve never had a deep fried Cajun turkey from KFC you are missing out. Best turkey I’ve ever had. The flavor is amazing, it’s tender and juicy, and best of all I don’t have to cook it on the big day! Just tell them the time you want to pick it up during their limited holiday hours and you are on you’ll be dining with the...

My husband ordered wings and was told it was 15 minutes. No problem. We park and wait over 20 minutes. He goes in to check. He gives the receipt and the woman was like "Oh".

She provides a lame excuse thr fryers are slow. Then she asked him, "what do you want me to do?"

Apparently, customer service isn't a thing at the Vacaville location. Apologizing for forgetting the order would have been a start. Offering a time when the food would be ready would have been another. He did get his money back because the employee had no ambition to own up to her mistake.

My husband mentioned he was going to let corporate know. She responded for him to go ahead because she didn't care.

Either management needs a better presence there or corporate should should care as much keeping her as an employee as she cared about...