Old Town Diner — Restaurant in Valdez

With Covid and everything you would think they would understand. But if you walk in with a mask on expect to wait an 5-10 before anyone even hands you a menu. While others who walked in after us got menus right away. The breakfast menu says in house only. But I guess that only applies to locals. As a local had breakfast to-go. This was my first dine in experience since Covid started. It was horrible. They have no ventilation or open windows. I have come to the dinner since they first opened too. They also no longer have fry sauce. The breakfast portions are huge, fair priced on that too. I would suggest them if they were not so prejudiced against people wearing masks.

*I disagree with their reply because a large woman with rainbow glasses made eye contact with us at least three times when we came in. We even sat down and still had to wait a very long time. There where two people at the reserved bar for to-go orders(an old man in overalls and a woman in a sun dress with tattoos all over her body). The woman with rainbow glasses wasn’t doing anything until the next group of people came in after us. She then offered them menus. Your establishment IS prejudiced against people in masks. If your to-go option has been around for a year for breakfast, why not use a sharpie and mark out the words on the laminated menus saying that to-go is now an option. Rubbing alcohol takes sharpie off… I did check the window at our table, it was a sold window. It’s wasn’t a slider. There was NO ventilation at all!...

Well, the prices and menu on the google search DO NOT match the actual prices and menu in person. HOWEVER, I was amazed and completely satisfied with the end result....AN AMAZING MEAL! I got the double deluxe cheeseburger meal and a single deluxe cheeseburger on the side. The taste, the smell, and the feel of the mighty burger in your hands...hands down best burger I’ve had in Alaska. The double cheeseburger needed more extras (pickle, cheese, lettuce, etc.) because of the amount of meat (lol). The curly fries were a bit soggy cause of the COVID-19 take out issue, but the seasoning was on point! I try this place once a year on vacation and I’ve never been let down other than the fact they don’t have the Philly cheesesteak anymore!

Overall, very happy with my visit and hope there are many...

I am a local and I used to absolutely love OTB. Then they changed owners and the places has gone down hill! I get a mini burger meal 10/10 times. Almost 7/10 times they do not have Hawaiian rolls. One time i had my husband go buy Hawaiian rolls so that my pregnant self can have these mini burger, to which they still charged us full price. The day that they opened back up, I had been wanting a crispy chicken salad, we went there and it was going to be an hour wait. We left. We decided to try one more time. I called in an order for pick up. My husband went in there to pick it up. He was charged for an order that wasn’t ours waited 20 mins and then they told him they do not have an order under his or my name. My husband had to ask for a refund/money back. At first they were not...