Redemption steakhouse — Restaurant in Vernal

Our waiter was Kayden (not sure how he spells it). He was fantastic! He was very attentive and professional. We got the blooming onion for our appetizer, and we both got the chicken fried steak. I got a caeser salad with my meal and my husband got the chili bowl. The blooming onion was so bland it really just tasted like a mediocre onion ring. His chili came out room temperature and when we told our waiter he took it back and came back with hot chili. My husband said it was just okay. My caeser salad, however, was delicious! When our waiter came out to check on us and noticed our uneaten appetizer we let him know we didn't like it and he took it away. Our chicken fried steaks were nothing like we expected. They are actual cuts of steak in breading and fried and HUGE! The best part of the meal was the gravy. Very flavorful. The chicken fried steak however was kind of chewy and the breading had no flavor. All in all it was okay food. Also, the atmosphere doesn't match the prices and our drinks were served in plastic cups instead of glass which we thought was weird for what is perceived to be a higher end restaurant and our straws were given to us unwrapped which felt very weird and unsanitary. We will give them another try, but probably not for awhile. When we got our check our waiter was very nice and took our blooming onion off since we didn't like it or eat almost any of it which we really appreciated. Kayden, was the best part of our experience so...

This was my last night in Vernal Ut, and I am visiting from Tennessee. So my friends and I wanted to eat somewhere nice . The waitress was absolutely friendly and done her job well. We ordered a chicken fried steak, a 16oz Sirloin cooked rare with mashed potatoes, and a prime rib with the potato fingerlings.

We received our entrees. Immediately, I noticed my prime rib didn’t look normal. My friend’s steak was over cooked. The chicken fried was super gristly. The prime rib, though, was reminiscent of a spiral ham. The color, the smell, the texture and the taste pointed to the signs of ham ! I only had two bites from the entire prime rib and each bite was a ham taste including the after taste. I asked the waitress if this was pork or beef because it tasted off. She said the prime rib was smoked.

I’ve had smoke beef before and this did not taste, smell, or look like beef!

BUT THE CHEESE CURDS...

We had a great experience overall. The workers were very friendly, and our server Makalah was absolutely outstanding—attentive and kind throughout our meal. The management was also super nice and made it right when my steak came out tough and gristly, offering us an appropriate discount, which we really appreciated.

There are some areas for improvement: it would be nice if bread or rolls were served before the meal, the salad could really use some croutons, and salt and pepper should be available on the tables. The fingerling potatoes were tender but could use a little extra seasoning.

On the positive side, the cheese curd burger was very tasty, and the interior updates look really nice so far.

Even with a few bumps, the way the staff and management handled everything means we will definitely be...