Concha bakery — Restaurant in Victorville

It's so sad to post a negative review but in my case I had placed a cake order thinking its was going to be delicious like their bread. No complaints about that but when it comes to their cakes it was worse their bread was hard like if it was old they had told me that they bake their cakes fresh everyday. It was our first time ordering cake from here. I had explained to the lady what I wanted on the cake and I wrote it down how I wanted it on the receipt she told the guy who is the baker and he said yes he understood what I wanted on the cake. All I wanted was a half sheet snow white theme colors and on top of the cake I wanted happy birthday and the baby's foto on the middle of the cake and her name on the bottom of the foto. Simple right well not the case I went to pick up my cake and their was no picture and the writing was horrible like if a little kids wrote it. I asked the same lady that took my order that it wasn't what I had asked for. She asked the baker to come see the cake and he said the cake was what we had ordered I told him check the receipt it's was in high lighted I had send him the picture of the baby and the picture of the colors that I wanted to his phone the day I placed the order. He looked at the receipt and said you never send the picture so I texted him as I was their and he got the text and said oh I just got it. Vary unprofessional very bad experience and he never offer to refund or anything. I always like to buy from small business to help out the community but they we get people like this that makes...

I was happy to find a little bakery up here in the high desert like the ones from LA... The pan dulce is good although I wish they had a bigger variety but they got the main ones I like, conchas, orejas, empanadas and bolillo and they also make some bomb a$$ jalapeño and cream cheese bolillos too. I’ve never had their cakes so I can’t comment on that. They also have champurrado and some huge really good tamales. They also sell gallons of milk and have soda cans, juices and some chips. The owners and the workers there are very friendly as well. They accept debit/credit. The only thing I have to complain is the location and their parking sucks... but the place is good it won’t stop me from coming back. Oh and before I forget... they sell...

I wish I could give no stars, we ordered a cake from them 2 weeks ago and went to pick up the cake and it was a dark purple, we wanted light purple, the lettering was off-center, and it looked rushed. We even sent an inspo picture and the baker said it was difficult for him to match the color of the cake. If we had known that we would've just gone with white. On top of that he didn't want to fix it for us, he said he would, but he would charge us an additional $30 when we had already paid $100. He yelled at my mom and said that "it wasn't like Home Depot where you get a color match he isn't a machine". Bad customer service imo we won't be getting anything from...