I usually always receive outstanding service, and the food is great. However, during this visit this employee (unwilling to tell me her name) was extremely rude, she doesn’t speak English and had another woman who is also an employee translate my order. When I received it , it was wrong and my order was given to the person ahead of me. When I asked for a correction the employee was rude and snatched my food and the bag away from me, and told me I’m wrong that’s what I ordered, despite my receipt saying otherwise. She then walked away speaking in Spanish. When she returned she started speaking to me (a black woman) in Spanish again, I then told her to just give me a refund. She refused and just starred at me, & was insinuating that I’m trying to fight her before calling over the woman who translated my order.. This woman’s customer service is disgusting and unwelcoming. I’ve been a loyal customer for over 2 years and have never experienced anything as...
Read moreLast night I ate at Taco Grande with my daughter. It had been more than a year since my last visit. My epectations were that we would receive great food at reasonable prices. I noticed the over the counter menu had missing prices but did not think much about it at the time (my mistake) as I had eaten here many times over the years without incident. My daughter ordered the 2 relleno combination with a Michelada. I ordered the carne asada combo with a fountain drink. I threw in a 15% tip for good measure. The bill was $50!!!! That was enough to feed a large family for a month in Puerto Vallarta, Jalisco. Food arrived quickly and quality was sadly just ok. Given the exorbitant prices, even taking into consideration its Cerpenteria, and the mediocre meals we were greatly disappointed. It made me wonder what happened to the orginal Taco Grande that had amazing food with fair prices. Regretably we will not...
Read moreTACO GRANDE HAS the best enchiladas in the high desert I’ve tried other “Mexican “spots out here out here and they’re salty flavorless or the salsa does not taste Mexican authentic at all. I like to order the chicken one and they use the best pulled chicken I get them either red or green neither are Spicy and I ask for extra red salsa hot and green tomatillo salsa on the side and pour it on the enchiladas and my rice and beans!! Prices are great too I only order my enchiladas from here !! Super home made food and this is coming from a Mexican , even my son whos 2 has ate the enchilada combo with me he...
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