GENJIGO — Restaurant in Violet Township

Deshawn (or however its spelled) was by far the RUDEST “manager” I have ever came in contact with. Would not let me speak and overspoke. In the location and over the phone was by far the rudest experience from management ever. When I called the first time asking for corporate number and asked why he thought he could talk to me aggressively, . He “hung up” on me stating “there is nothing more he wants to talk about and hung up a second time. We purchased $50 in JUST one of their items (this was our 10 time at this very same location by my home) and because it was on one container he stated its not allowed. While standing in the store, he came in the door, walked past and stated “HEY YOU CANT DO THAT” aggressively and I had explained that it was all paid for and we were about finished and he continued! Corporate information was asked for and was told “you can look it up on he internet” before he hung up the first time. I will drove completely to the other side of town to T have to deal with racist, degrading and disrespectful management! Small community with powerful words, Pick-town will hear about...

Genjigo as a rule used to be a solid place to get dinner. $10 for a chicken rice bowl is so good I would rather go to Genjigo then the Hibachi place literally right next to it. Not anymore.

The Pickerington Genjigo is easily the worst I’ve ever been to. Consistently takes 15+ minutes to get your bowl after you order it (despite 5 workers and 3 total customers in the store?) and all the food is literally prepared on the line. Imagine Piada or Chipotle taking that long. Insane.

After getting my food I take a look in the bag and it’s barely even full? Raised prices and smaller portions. I read through the other recent Google reviews and that seems to be a common issue. Genjigo responds saying “first price increase since 2022 and the portions are the same 😇” it’s patronizing and pathetic. You serve rice, chicken, and vegetables. It’s not that hard to have a good portion of any of that, and none of it is expensive. Clearly this Genjigo needs a retraining of its staff on portion sizes, and perhaps an entire purge of their management. Clearly failing at a systemic...

Food is great. The servings have gotten smaller but the prices stayed the same. Actually I did mean portions. Evertime I order i always get extra. when I order my bowl I get extra rice and extra shrimp, Now I normally don't get extra steak because I get a good portion with the normal order but when I get shrimp its usually short. You are supposed to get 10 pieces for a regular order. Which I did not know. When I got extra I only got 10 so I finally went back in to say something because I felt it wasn't right and the lady inside told me I should get 10 on normal and 10 more when I pay extra. That was happening every time I went in. Now when I go I look in the bag before I leave because every time I have to go back and have them fix it. I live out of town so I drive pretty far just to get your food. I'm not trying to put you down. You guys do have some really good food but if people don't know how much they should get then they need...