Big Apple Pizzeria — Restaurant in Virginia Beach

I decided to try this place after finding their pamphlet in the mail. I've had some poorly prepared food before, but this place has successfully topped them all. Not only was our food poorly made and overcooked, all the ingredients used in our meals tasted exceptionally cheap.

My son got the NY Buffalo Chicken wrap and couldn't finish it. He complained that the chicken was mushy, the sauce was really salty, and the wrap was dry without the ranch dipping sauce. I took a bite and can confirm everything he said was true. Despite the salty flavor and mushy texture, it was at least edible.

I got the stuff shells. It was a lesson and a reminder to never order this unless you can confirm the expertise of the chef. It looked edible, but I was disappointed after cutting into it. The mozzarella cheese they use was probably the cheapest you can buy and was so baked on that it was like cutting into rubber. I'm assuming the shells were stuffed with Ricotta cheese, but it was so dry, flavorless, and gritty that I couldn't really tell what it was. I got halfway through the meal, and couldn't stomach the rest.

My wife got the Gyro. There was so much grease in it that it actually broke the Tzatziki sauce and turned the pita into mush. She had thrown it away before I could snap a picture of it, and I wasn't about to fish it out of the garbage. She tried to eat it, but the mushy pita bread and nasty broken sauce were deal breakers for her.

Normally, I give a place a few tries even after a bad experience. But, to fail so completely from start to finish on every item in my order is inexcusable and undeserving of...

Good pizza, but rude service.

I ordered a pizza,onion rings & garlic knots on their website at 4pm, to be delivered at a set time, 6:45pm. At 7pm, I still had not received delivery. I called the restaurant, and was put on hold 3 times before someone actually talked to me. He started yelling about how busy they were.... I told him I had placed the order hours in advance, so I didn't understand how it fell by the wayside. He started yelling about being busy again, and I finally asked him when it would be delivered, and he said "Around 7:20" and then hung up. No apologies or anything. It was some of the rudest service I have ever received. The pizza was delivered at 7:20 pm (35 minutes late!). The pizza itself was very tasty- crisp but chewy crust and all the toppings I ordered. The garlic knots were a bit dry, and I didn't like the overly strong basil flavor to the marinara. The onion rings were soggy and stuck together.

All in all, I would possibly order pizza here again, but I'd probably just go and pick it up since they seem to have an issue with their delivery process. I would not get the garlic knots or onion rings again, but I might try one of the subs.

The person answering the phone could use some etiquette tips- Don't be rude to the people who are keeping you in business! We can always go...

Ordered through door dash on 3/30. They offered a special of wings, a pizza, and some garlic knots but it wouldn’t allow me to pick the toppings on the pizza or the flavor of wings so I figured I’d just call the place and talk to them about it. Before I could call them a woman working that day called me and lectured me about how I shouldn’t be ordering through door dash because they charge more and next time I need to call them directly. She said if she hadn’t been working they would have just made everything plain and not bothered calling to check if that’s what I wanted. Well, there won’t be a next time. I had no idea this place existed except for through door dash, nor did I have any idea they would deliver to me. As far as I know, your business has to volunteer to be on door dash so why am I being scolded for using it? I understand there were some technical difficulties but that should be taken up with DoorDash, not me.

I still ordered the food regardless. I asked for garlic park wings and they tasted very lemony. I threw them out. The garlic knots were pretty dry and the pizza was average. I’m happier...