Chicho's Pizza — Restaurant in Virginia Beach

I ordered from this pizza place through an app called GrubHub at 7:49pm and set my delivery time for 9:30pm that same night, which was the latest time I was given for that restaurant. And with the restaurant literally being about a half-mile away from my job, I figured that would give them plenty of time to deliver since they closed at 1:00am that night.

Mind you, I have never once had an issue with ordering through GrubHub - and I order a lot of food through this app, given the job I have.

I got my confirmation from GrubHub stating the delivery time would be around 9:45-10:15pm. Great! Well, 11:00pm rolls around and I still have no pizza, nor did anyone call me to tell me my food would be late. So I called the restaurant.

A man picks up and I asked him where my pizza was. He goes on to tell me that he tried delivering it to my apartment but that no one was home. When I told him that I worked for the police department, that there were no apartments for a three block radius from my job, and that the lobby is open until 11:30pm, he panicked and forwarded me to his manager.

She then answered the phone and told me she never received an order for my location...yet the last guy told me he tried to deliver to my “apartment.” So I asked her if she could have some one bring me my pizza since they close at 1:00am. She told me that they no longer deliver at that time of night. 🤔 A bit sketchy if you ask me. So I gave up and told them I would not be ordering from their company again.

I get a call from my co-workers the NEXT DAY and they told me the pizza guy was trying to deliver me a pizza at 5:30pm. He said he had just received my order. I set my delivery time for 9:30pm the night before...how the hell did my order “just come in” at 5:30pm? Especially when I work 8:30pm to 7am and ordered for a delivery time of 9:30pm the night before?

Thankfully, my co-workers all knew about the fiasco the night before and they turned the driver away. I will never order from this restaurant again. I hate...

I'm writing this review hoping ownership will listen to somebody. I'm a long time repeat customer and while I've been to other locations over the years I primarily frequent the Strawbridge location.

After working from 10:00 a.m. until 8:30 p.m. last night, I got cleaned up and was looking forward to having a nice salad with chicken on it, a few beers and singing some karaoke.

When I got there it was eerily quiet for that time of night on a Saturday, i soon found out why!

I asked for a menu and a nice pretty hard laminated menu was delivered obviously something new, and I found the cobb salad and they wanted $19! Then if I want to add chicken add another $9! So I'm going to pay $28 for a Cobb salad with some grilled chicken?

Every business has the right to charge what it wants however do not be a crook. There is a competitor that has a Cobb salad with grilled chicken on it that is significantly of higher quality than the one I would have received here and they charge $18.99.

I'm very familiar with the restaurant industry and I understand food cost this is not because things have gone up this in my opinion is someone trying to take advantage, this is not a five-star restaurant and you're not providing the type of dish that would Garner almost $30 for such meal.

It's going to hurt your business you think it's going to help your bottom line but it won't you're going to lose people like myself, who went somewhere else and spent their hard-earned money on Food and adult beverages.

It's your business do what you want but until your price has come back to where they need to be I won't be.

This hurts your waitstaff and ultimately if you're not making enough money you would then not have the KJ and then it just crumbles from there please make the...

I was happy to see after closing the original Strawbridge location about 5 or 6 years ago that Chicho's decided to take advantage of the empty Atlas Diner facility next to the movie theater and open a newer, larger and cough cough more respectable location in this shopping center.

My brother and I finally had chance to check this location out and I just can't get over it. I'm used to my Cho's being a hole in the wall at the oceanfront or even the old location at the other end of this shopping center but now... Wow. It's like Chicho's has grown up and gotten all respectable and such.

I kid. This is a great location. The bar is separate from the dining room so families can easily eat here while the potentially rowdier crowd is separated from them.

It was already late when we arrived so we grabbed a booth in the bar and a server immediately took our order. I was happy to see that Cho's is still server Purple Haze. It wasn't on tap like the old days but they did have can's, which was good enough.

Our pie was hot and fresh and frankly in no time at all it was gone. Everything was perfect, the dough was fresh, the spicy sauce on point and the pepperoni was good as well. I'm looking forward to...