Arby's — Restaurant in Virginia

Praising and reprising even handedly is requisite, so ill simply relate. Food Service, proven ability in preparation and management from Cutter chains to fine 5 star dinning allows confidence in evaluation of what I observe when entering a restaurant. Shift Manager and employees wore masks around their chins. Wether or not any part of health safety in food service is legislated doesnt change the actions of employees desiring not to poison or spread infectious disease. I should have walked away. Instead I commended the shift manager on masks being present and acknowledged difficulty ensuring employee food safety compliance. He responded "No, they passed a new law ", while tugging on his newly laid off mask indicating his desire to wear it properly if his hands were not now legally tied. I should have ran. In response to unheard instruction masks came up, gloves came on and I gave benefit of the doubt to a one off instance. We ate our meal of chicken strips, roast beef sandwich and curly fries then went home. ln about an hour, my daughter got off lightly having vomited only once while my laps of good sense earned me a night long marathon of vomiting spent in the bathroom and catching short naps on the toilette between...

The workers need to be more considerate of their customers that come through the drive thru. Today, I went through the drive thru and ordered a meal and asked for a sweet tea with it. The guy ordering my food was disrespectful and not listening to what I said because he was chatting with his coworkers instead. I had to repeat myself 3 times until he actually heard me. When we got up to the window, he said they were out of sweet tea(I wished he would have told me at the drive thru area instead), but the worst part was that he needed one of his coworkers to log into his computer. So he yelled to his coworker out the window right in our ears and just wasn’t considerate of us at all. The coworker that was logging into the computer didn’t go into the restaurant but instead stood right by our car door in our personal space to log into the computer. My main objective is that they need to be more considerate and respectful to their...

I come here all the time and the lady at the drive thru, that's been there almost 22 years cause I asked her, is very rude, always rolling her eyeballs, about everything, today I gave her my cash and had the change and she shut her window before I could give to her I said here is the change she leaned her head back rolled her eyes and took it l, she said you want any sauce I said yes horsey and Arby's sauce, was it in my bag noooo!!! And that's my favorite, when I placed the order at drive thru I heard her telling another employee over intercom, yea I'm with ya aggravated!! If your tired of your job then just retire or something stop treating customers bad!! Cause I'm sure I'm not the only one that sees it!!! Step it up and be nice!!!! We didn't do nothing to you!!!! We are giving you business and keeping you a job so give the right stuff when we ask and stop having an attitude!!!!! I will just go to another Arby's in...