Chicken Salad Chick — Restaurant in Virginia

Grand opening day! TL;DR - The chicken salads are fantastic and priced very fairly for the quality recieved!

Upon entering, we were greeted at the door with a friendly energy and given a rundown of the menu setup. I highly commend the staff for retaining the same amount of energy throughout the day despite the insane amount of customers that poured in at the beginning of the day. The menu was clear and easy to read, and included abbreviations next to menu items to dictate Gluten Free and Vegetarian dishes. The cashier was kind and funny, and rang up our order quickly and accurately. The food came out at a fair speed, not too quick to allow mistakes and not too slow to cause aggravation. My spouse is about as picky as a toddler, being aversive to onions and excessive mayonaise, but there were plenty of chicken salad flavors that fit their taste. The Lauren's Lemon Basil was savory and zesty, with a lovely basil flavor dancing in the background. The Fruity Fran was the perfect fruit-centered chicken salad, with just the right amount of sweetness to compliment it. The pimento cheese, despite being a side item, is very pleasing and took me right back to my mother's pimento cheese of my childhood. After finishing our meals, the store manager greeted us and removed our trays and trash. As I finished up my pimento cheese, the woman who had greeted us at the door asked us how we were doing, and offered us free samples of any of the flavors that we may still be curious about. My spouse tried the Buffalo Barclay and the Barbie-Q and claims they were both fantastic, with the flavors being unhindered by the cold nature of the chicken salad. I tried the Dixie Chick, which is notorious for being their "most offensive salad" due to containing extra onion. I love chicken salad with extra onion and found it robust and satisfying. As a side note, the decor is simple and stylish. Altogether an...

Extremely disappointed by this location. There was a lunch rush, which I know can be very stressful. That however doesn't give the workers the right to be RUDE to paying customers who have done nothing wrong. We were sitting at our table, chatting, when a worker walks by and says "I'm not gonna say it again. Order number 21. I'm about to take this back to the line" like MAYBE speak up next time? Maybe be more patient when it comes to those listening for the food bc the resturant was loud? The lady had a HORRIBLE attitude and acted like everything wrong going on was the customers fault. Had she talked to MY mother that way, there wouldve been a serious problem so I'm glad it wasn't our order. But this location really needs to check all their employees because every single one besides the manager had a nasty attitude and an impatient manner in the way they spoke. You work at a CHICKEN SALAD PLACE. There are tons of older people there who can't hear as well. For you to get mad that you had to spend a little extra time DOING YOUR JOB is pathetic. My grandmother with dementia was with us in her wheelchair and we obviously also had a baby and a service dog with us. Some patience...

I have to stop in every time I'm in town for business! The owner always makes me feel like a regular even when I'm only there a few times a year, so when I was in town for the Labor Day weekend to see the play with my mother and my daughter we had to stop by! I was so (selfishly) disappointed that you were closed even though the app took my pick up order, but the owner was there cleaning. Despite letting her staff off for the one day of the year that honors workers, she still was there. She let me know they were closed, and she assured me my card would not be charged. Once I was back in my car, she called to tell me she had just refunded my order. Please patronize this business! Not only is the food addictive and crave-able and the service top-notch, but this is a business owner who you can tell loves what she does and works beside her staff. She turned away 4 other groups, just while I was there. I know she could have made people work today to bring in profits, but instead she chose to honor her employees! People over profits! This spoke volumes to me today. I will always stop in when I'm in town, and I will always recommend your business...