Ciro's Pizza (verona) — Restaurant in Virginia

What can one say; Certainly not a good or advised experience. I think it's good that some of us consumers are from the age old era of "the customer is always right" and to receive a blackened pizza that tastes mush as possibly burnt cardboard... First of is not a good experience indeed... But too... In good faith to return back to the restaurant and complain about and be shut down in an argument with the staff... Explanation on behave of the staff was "well the more toppings, the more the pizza has to cook"... Hmmm, well we are only talking about 3 total toppings here... geez, such a very lame excuse.. All I wanted was my pizza to be cooked correctly. redone...and certainly not to have to argue with a simple staff member about the "fact" this pizza is completely "black on the bottom". What is this customer to assume in this argument... First that they could care less if you ever come back... and second is apparently this staff member is apparently blind and enjoys charcoiled pizza... Geez, as far as being blind... This pizza stank of being burned... Too absolute zero customer satisfaction here... my food was not even offered to be re-cooked, simply a "hurried" attempt at refund and hurried back out the...

Used to be a regular here... decent pizza in a town where there isn't really any standout Italian. Will not be coming back... tired of rude service. A few months ago they went to a "Sicilian pizza only on Wednesdays!" routine. Problem is, its their best pizza... everything else there is average. Now, try and call in for an order on Wednesdays... they never answer... it rings and rings and rings... then they stop it by putting it on "busy" ... then next time it rings and rings... repeat. Tried to call in today around 11AM... asked for a manager... to pass on how i am feeling as a regular customer... must be a lot of customers calling in to complain as a guy answered, and i asked politely to speak to a manager... "manager only available on Mondays - i am busy, goodbye". Well... place is closed on Mondays so obviously he is blowing me off - worst part is, he didn't even care! So, they just lost a family of 8... and i will pass it on to my fiends. Kind of stinks when a business reaches a point where they don't care about their...

I ordered a cheese Sicilian pizza on a whim. I'm in the area for work and it looked ok. It was a heck of a lot better than "ok"! It was fantastic pizza. I'm pretty picky about my pizza, and I'm not a fan of old school brick fired pizza, but this was GOOD.

I don't know what kind of oven they use, but it isn't the Pizza Hut kind. The bottom was crisp without being burnt or too hard. The frankly ridiculous amount of cheese on the pizza wasn't burnt either. It. Was. Fantastic.

The pieces are square cut as one would expect from a Sicilian, but they were huge. I could only eat 2 each of the two nights I ate it. I would expect this pizza to cost well over $20 at one of the chain pizza places, but this was less than $17.

Again, I'm not a small chain pizza eater, but I would definitely do this pizza again. Just maybe with more people to help eat the...