Kakatiya Kitchen — Restaurant in Virginia

The waitress was very rude to us. We ordered a dabang dosa and a biryani. The waitress who was serving the tables started asking couple of tables around us asking for anyone who ordered a dosa?. When she asked us, we said we did it. Then she placed the huge rava dosa instead dabang dosa. Our lill kid got excited and took a bite of the dosa and we realized it wasn't what we ordered for. Being our first time, we didn't know what the hell a dabang dosa and we asked waitress to take back the order and get us the dosa we ordered. She tried her best to convince us to have rava dosa instead, when we refused she said the dabang dosa would take time instead have this one. Hating her attitude we refused to budge down and said we were okay to wait. She was annoyed by the response and anyways got the dosa just a couple of mins after that. I guess it was her book of tricks to make us eat that rava dosa. It doesn't end here, She next goes ranting out loud to other customers that we purposely took the rava dosa. That was some really cheap behavior and extremely embarrassing for us. She was pissed about us the whole time and started acting out more rude and also refused to serve us the raita for the biryani. It was Overall a terrible experience for us and definitely not back there. I guess this place needs a better waiters first before anything else. They can cannot handle even a few table. They were only serving 5 table...

BUYER BEWARE: They charge top prices but deliver substandard food. I ordered Butter chicken, naan and chicken biryani. Here's a rundown of the food I got.

Butter chicken did not feel creamy at all. It tasted like tomato puree with boiled chicken pieces. The sourness of the dish overpowered other flavors and the dish was very unbalanced. The precooked, frozen Sukhi's butter chicken from Costco is better than this dish.

Naan was very hard and difficult to break with fingers. Chewing it tired my mouth so much that I gave up after a few bites. They need to rework the dough recipe to make it soft.

Chicken biryani looked ok but was very bland for Indian sensibilities. They charge $14 for it, which is pricier than some of the other restaurants, but do not give any accompaniments, like onion, raita, or salan.

I am not impressed with this experience and don't think I will return to this establishment. As they say in Hindi, Unchi dukaan...

Went there twice and turned around without eating. Poorly managed. After waiting for 30 minutes in line, got to register and cashier was interrupted by another woman who was taking phone order. Cashier decided to add phone orders first. I thought that was not very well managed. Why not have a separate system for phone orders. Woman who was taking phone order was wearing disposable gloves and touching phone , touching door and going in and touching food with same hands without changing gloves. Not sure if this is allowed. I have given up. Didn't even get to try their food but not going back. As much as I welcome local business to open and make our lives convenient near Aldie, I am not interested in eating at unhygienic place. Please fix your hygiene issues and management. I wish you guys the best and will try when...