Rita's Italian Ice & Frozen Custard — Restaurant in Virginia

Open only a week, the three young workers were reasonably familiar with their products. No issues with the store. This was my first visit to a Rita's (a chain out of Philadelphia) and it is the products that earn this rating. The so-called Italian ice is proof that one may print anything on a menu, and that says nothing about the product. This ice was nothing more than a glorified sno-cone, with no resemblance to the smooth, flavorful, and delicious true concoction. Likewise, the frozen custard had corners cut, and the mix compares poorly to other custard offerings in the area. A milkshake made with the custard was oversweet and thin, with an almost chalky taste and unfortunate texture of melted ice cream. To be so successful as a chain, certainly Rita's appeals to some folks. With the various desert offerings in the local area that are so much better, I'll be...

What a great first experience of fresh Italian Ice!

So, my friend is a big fan of Italian Ice and she highly recommended that I tried this place, which I now understand why. The workers were nice, the Italian Ice was bussing, and the prices are affordable.

After sampling many of their flavors, I decided on the Mango Italian Ice which was absolutely delicious. Then when I learned you could pair multiple flavors, I opted to get a complementary favor, Strawberry Mango. I also learned that their flavors are consistently changing, which is an added incentive for...

The young ladies who worked here tonight were so kind and helpful. I have not been to a Rita’s in ages and I kind of forgot what I like and how to order. I got overwhelmed with my kids changing their minds 10x but these ladies were kind, understanding and patient! I got the birthday cake icee with chocolate gelati (I think that’s what it’s called) and it was so good! My kids also enjoyed their orders - would definitely come back. I kind of wish they had smaller sizes though- so bring someone...