Subway — Restaurant in Virginia

Stopped in for my first visit to this location on July 23rd around 1:30pm. My husband and I don’t get Subway often because across 4 different states we’ve lived, the ingredients never look fresh and the stores always look dirty, but my husband is collecting the Happy Gilmore cups so I stopped in to see what I could get here. I was pleasantly surprised to walk in to an extremely clean store, and an amazing young man working the counter. He was so nice and friendly, even asked if I wanted my sauce light or heavy on the meatball sub which is something I’ve never been asked at any location. The ingredients were so fresh as well! It was like I stepped back in time, I have not seen a subway this clean with this fresh of ingredients in maybe 15 years. I will definitely be stopping by this location again! I wish I had gotten the young man’s name but he...

I used to come to this place Faithfully all the time and Order sandwiches during my lunch. I used to get my sandwiches microwaved now I got told I cannot have my sandwich microwaved instead of toasted. Because the staff will get in trouble from microwaving my sandwich instead of toasting. I order a 6-in online to be as easy as possible in the type of 6 inch I get is steak and cheese. I swear it was like this sandwich was a disgrace to subways. I was served a sandwich that was mauled and thrown together with no toppings a whole bunch of sauce. Very little meat on my sandwich I don't know what has changed but because of the changes that are currently happening I'm good I'm coming back to this place ever again. Maybe some new leadership would put it in the...

I think it is very important to remember to Read The Instructions that a customer puts on orders. I ordered 2 salads today via online. We are frequent customers to this store ( we come in a few times a week) and we normally enjoy your food. Today though is another story. I asked for 1 salad to "Not be chopped" and it was chopped. When it is chopped it is way too mushy to me. The other salad was requested that "the meat be heated" and the meat was Not heated. Very disappointing. Please read the instructions. I did not realize the errors until we were home or else I would have turned around and asked for new ones to be made. Can something please be done to rectify this situation? I am not happy at all about...