Subway — Restaurant in Virginia

No point in ordering ahead, waited 15 minutes after the food was supposed to be ready, giving them a full 45 minutes, still wasn't even started. Stood in line and somehow they still finished the person BEHIND me before my own sandwich, which was one straight forward tuna sandwich. Also don't accept coupons and owners are clearly greedy and you can tell by looking around the store they do repairs and upkeep poorly and cheaply. This owner group apparently owns all the subways in the area and I've heard has had at least one shut down due to health department. They also own the DQ next door which about a year ago was shut down by the health department due to a huge rat infestation that the owners would not treat properly with professional exterminator! I heard tge employees would come in and there would be actual rat tracks on the food prep surfaces! This is not supposed to be how we do...

I eat at Subway restaurants all over the country as I travel quite a bit, and this is the first time I've experienced a low food quality so I thought I should review this location as I have never been to this location before. I ordered the sliced ham as the meat selection for my sandwich, and everything else was fine including the bread and vegetables, but the ham was almost impossible to chew as it was extremely stringy and for lack of a better description, grisly, like a low quality steak. It made the experience of eating the sandwich very difficult and it simply did not meet the level of food quality that I'm used...

Terrible. Go to any other Subway. I stood in the store for 10 minutes with no one answering as I called over the very loud music. When someone came to the front there was no apology and I was told to wait a minute so they could clean something else up. Finally I asked about the coupon i had at which point the pulled out a paper saying they don't take coupons. Terrible store and service. Also garbages were pulled out of their containers and just sitting in front of them as you walk in the door. Again go to any other Subway because trying to eat here...