MIKKO SUSHI — Restaurant in Vista

The sushi was great. We had the dragon, rainbow, mango and samurai rolls, and a deep fried california roll. The sushi came pretty quickly after we ordered. Not pictured (it disappeared way too fast!) were the spring rolls and gyoza for apps, yum! We also had a few hot sakes; they have a great Wednesday night hot sake deal going on.

The food was great, absolutely no complaints there, definitely five stars for the meal. Prices were as expected, nothing crazy.

HOWEVER. The staff maybe could use more training. We came in at 6pm and all tables full (not unexpected) and a couple of 4 seater parties ahead of us (we had 3) so the hostess told us 15-20 minutes to wait. No problem, we sit and wait. After 20 minutes, and the parties ahead of us had been seated, the hostess told us another 20-30 minutes. Not so cool, and we debated leaving but decided to stick out - glad we did, because three more tables left within 5 minutes and she got us seated. Our waiter seemed to be perhaps new (the restaurant itself is pretty new, so take that with a grain of salt) and we had to call him over for more drinks, and didn't see him again for the rest of the evening (like, even at all, I think he was dealing with a large party as well). Another server finally brought us our check after it was pretty clear we were done, all of our plates had been cleared for some time, and we were able to pay and leave around 8. A table next to us seemed to also have a problem getting some attention; it sounded like they'd gotten 2 of their 3 meals and were waiting some time for the third meal to arrive before calling over a different server.

Still, great food, love the atmosphere, and I've worked in food service before so I'm willing to give 5 stars just for how good the sushi is, but I think the customers could use some more attention, even on a busy Wednesday night. I probably wouldn't risk it...

We’ve been here a few times and they were great. The food was okay, service was not too bad. That’s the reason we came back. However, we’re not sure what happened with the restaurant today. We “encountered” a series of bad luck here. We ordered our favorite spicy calamari salad as an appetizer, a tonkotsu ramen for my wife, and a bento box for me. First, they brought me a different dish of octopus, which had no vegetables. I asked the server if that was the spicy calamari salad. She took it to the kitchen. Then someone brought me the bento box, which is okay. After a couple of minutes, someone brought us the real calamari salad. However, it didn’t taste like it used to. We couldn’t finish it due to bad seasoning. Then we waited forever for the ramen. Not until we asked the cashier about it did she bring it in. Surprisingly, the ramen today was not as good as it used to be. The noodles was not boiled long enough so it was still hard. The meat, which was supposed to be the best thing in the bow, was awful so that my wife couldn’t finish even a third of it. Another contributing factor here was the attitude of the servers. They didn’t even apologize for bringing us the wrong dish, and they let us wait too long to charge the credit card. It seemed that a table next to us was treated in a similar way. What happened, guys??? If you’re not 100%, please do not come to work. We always give good tips when eating out in the restaurants, but not this time. I believe they deserved my $0.00 tip so the management team would look into this. I don’t think we will come back to this place...

The food is good - and the rolls are comparable to most places around town. Nothing super-interesting or unique that would make me want to come back.

But that's not what earns one star. What earns one star is: We ordered 3 rolls and only got 2. When we asked the waitress where our last roll was, she took a minute looking around to discover it had been delivered to the wrong table.

She went to the table (fairly close by ours... enough for me to hear and see what was going on), confirmed the couple sitting there didn't order the roll (or "touch" it), collected the roll, went back into the restaurant and walked out 10 seconds later with the roll. I asked if that was the same roll she picked up from the other table, to which she said "Yes. I brought it inside and the sous (sushi?) chef told me to bring it back out and it's on us."

There are so many things wrong with this - even when there is NOT a pandemic and notwithstanding the health code violation - but if a chef actually DID give this instruction... I am never eating here again. (Well - never eating here again regardless.) Who knows what's going on the kitchen if a chef thinks this is okay???

Had I not been paying attention or sitting further away - to think that they would have served me that makes me sick.

No apology or acknowledgement from management. It's a shame - I've enjoyed the Carlsbad location for many years but probably wont be going there...