Two Brothers From Italy Pizza — Restaurant in Vista

Order taking, holding a takeaway order for someone using a name and telephone number, making sure the right orders go to the right people, these are some of the most basic skills a food service establishment must master. This location has mastered none of these skills. For extra oomph, when I called them on this fact, that they had given my order away to some yahoo that they claim, somehow, has the exact same phone number as the one I gave (what are the odds, right?!), their response was to claim I was running some sort of scam on them to get extra food an refuse to offer any sort of discount, coupon or even an apology aside from "I don't know, I just work here." This is what passes for customer service? The welcoming, excellent and professionally run Oceanside location puts this one to shame, and by a very large margin. Whatever cousin opened the Shadowridge location ought to be shunned from the family and drummed out of business. Save your time and frustration and head over to Oceanside...

I've been here twice, and the first time it really hit the spot, so I went out of my way to go back this week after work. Workers were very friendly, but my red flag indicator starting going off when I ordered 2 slices of pepperoni pizza, and I watched the guy grab 1 slice of pepperoni and one slice of cheese sitting in the case. "Maybe it's for someone else?" I initially thought. After leaving I found out that it was indeed for me, and not only did I get 2 extremely overcooked slices that were visibly (and comically audibly) very burned and crunchy, but one of the slices had obviously been the cheese slice that they had grabbed, with a few pepperoni tossed on top before they reheated it. Needless to say I didn't even make it through the first slice before tossing it in the trash. Kinda bummed because the first time was so good; I will...

I gave it 2 stars because the cashier was friendly. But I was extremely disappointed in the Pizza. This was my first visit and I probably won’t go back. We ordered 2 slices of the works. Even though there was clearly a fresh pizza in the display they took 2 old slices and reheated them. The crust was so crunchy and so was the bottom that both pieces snapped in half when we tried to bend them. I couldn’t even eat it because the crust was so hard it hurt my teeth to chew it. I didn’t even bother to tell them because it should be pretty basic for a pizza place to serve fresh pizza not pizza that has been sitting all day and was reheated. If I wanted hard crunchy pizza that takes like it came from a home oven I would have made a...