Rosa's Café & Tortilla Factory — Restaurant in Waco

I personally enjoy the food made here, because it seems very authentic compared to the authenticity from my hometown, but the service is UNACCEPTABLE. It's never okay to justify something with "at least the food is good." NO. It should ALLL be good. I ordered over the phone 15 minutes before arriving (which should have been enough time, if not only a couple minutes under the time it took to make my order) so that I can come in, pay for it, and leave. They rudely told me to go to the back of the line, and then when it was my turn, I had to replace my order because it was never placed to begin with. What the hell is the point of ordering it before hand?! To top it off, I paid for extra tortillas and they had the audacity to not include ANY!!

Honestly, it took them 5 minutes to actually make my INCOMPLETE order. I went back and got a refund but honestly I should have gotten more. At LEAST an apology.

So check your bag before you leave if you choose to go there. Nothing against anyone particularly; just really upset that my situation didn't go as smoothly as it...

This is such a beautiful place. I loved all the Spanish decor that was used. The walls have paintings of mexican folklore, accented with balconies decorated with colorful flowers & greenery. There are booths all along the walls big enough for 6pp and tables of four or 6pp in the middle section of each side of the restaurant. Dividing both sides of the restaurant, they have additional booths devorated with a ceiling full of guacamaya birds & lizards. The colors used all over the restaurant are so vivid & bright making this place so inviting. This restaurant is big enough to hold approximately maybe 150pp inside, plus they also have an outside patio area if you choose to dine outside. They have a beverage area with two fountain machines and four iced tea canisters. There is also an additional fountain machine across the other side of the restaurant. The staff here is friendly, which is an added bonus. And they have a drive-thru as well. The location is also great, there is plenty of parking available, and it is...

Today, my wife and I indulged in a delightful Taco Tuesday experience at Rosa's Cafe & Tortilla Factory. Our appetites led us to savor two delectable Taco Tuesday specials, accompanied by a refreshing margarita. Remarkably, this satisfying meal came at a mere $22, showcasing the unbeatable affordability that Rosa's consistently delivers.

The consistently friendly staff added to the enjoyment of our visit, always ready with a welcoming smile. The tidy and well-maintained environment further enhanced our dining experience, creating an atmosphere of comfort and relaxation.

Rosa's Cafe & Tortilla Factory has secured its spot as one of our local favorites, thanks to its flavorful Mexican fare and inviting setting. The delectable offerings, combined with the warm ambiance, make each visit a pleasure. For those seeking a memorable Taco Tuesday outing or simply a flavorful meal, Rosa's Cafe & Tortilla Factory remains a stellar...